Assistant Community Manager (Colibri Commons)

About MidPen

At MidPen, we build communities that change lives. Since 1970, we have been committed to our mission: to provide safe, affordable housing of high quality to those in need; establish stability and opportunity in the lives of residents; and foster diverse communities that allow people from all ethnic, social, and economic backgrounds to live in dignity, harmony, and mutual respect. We develop affordable housing, provide professional property management for all our communities, and coordinate robust onsite support programs that help residents thrive. We are active in 12 Northern California counties and have earned recognition as one of the nation's leading non-profit developers and stewards of affordable housing. Our current portfolio of more than 130 properties is home to 20,000 working families, seniors, and people with special needs. We take pride in delivering affordable housing solutions, and we invite you to join us on a journey toward social, economic, and racial equity. MidPen is certified as an official Great Place to Work® in 2025.

About the Role

The Property Management team is responsible for operating and maintaining our beautiful communities, but beyond that, they are relationship builders and the heart and soul of MidPen. Property Management works closely with our residents, our community partners, and their fellow MidPenners, including close collaboration with our Resident Services team. As the Assistant Community Manager at Colibri Commons, you will report to the Community Manager and support the daily operations of the property.

Responsibilities

• Schedules income verification appointments, prepares and processes lease agreements, and maintains housing wait list
• Assists in the completion of re-certifications, welfare exemption documents, Management and Occupancy (MOR) and Tax Credit Allocation Committee (TCAC) reviews
• Issues notices, schedules vacancies, prepares, and monitors turnover forms
• Assists in the collection of rents, completion of security deposits, logs petty cash use, and preparation of bank deposits
• Inspects property and identifies maintenance and security issues
• Supports working relationships with local law enforcement and emergency agencies
• Coordinates maintenance inspections with facilities staff and ensures work orders are processed in a timely manner
• Maintains resident and property files without compromising confidential information
• Communicates procedures regarding emergency preparedness to residents and coordinates logistics for resident meetings
• Performs other duties as assigned

Qualifications

• Proficient in MS Office and/or RealPage software
• Strong verbal and written communication skills
• Excellent customer service with measurable outcomes
• Able to work independently and collaboratively with minimal supervision
• Highly organized and detail oriented
• Committed to the mission and values of MidPen Services and MidPen Housing

This role primarily involves desk-based computer work with frequent sitting. Occasional physical activity includes standing, walking, reaching overhead, filing, and lifting or moving items up to 15 pounds. Rarely, the position may require bending, squatting, or kneeling.

Education and Experience

High School diploma or GED and one year of residential property management, customer service, or administrative experience, or an equivalent combination of education and relevant experience.

Pay

$21.15 - $23.80 hourly, based on applicable experience and qualifications.

Benefits

• Health Insurance
• Dental, Vision, Life & Disability Insurance
• 403(b) Retirement Investment
• Employee Education Reimbursement Program
• Paid Parental Leave
• FSA for Childcare, Medical, and Commuter Benefits
• EAP Program
• Pet Insurance
• Paid Time Off
• Company Holidays
• Wellness Days