Assistant Community Manager

About the Company

TriBridge Residential is a full-service multifamily investment, management, and development company based in Atlanta, GA, with over 7,500 units and $1.2 billion in assets under management. Since 1990, the partners of TriBridge have overseen $3.15 billion in acquisitions and development across 35,000 units. TriBridge focuses on markets in the Southeast and provides a vertically integrated platform with a 20+ year track record through its subsidiaries and affiliates.

About the Role

The Assistant Community Manager will work in partnership with the Community Manager to direct property operations at The Mallory in Raleigh, NC. This role is designed to enhance property performance and develop the Assistant Manager’s skills.

Responsibilities

• Assist with supervision of all on-site staff at the community.
• Oversee and maintain company customer service standards; work with residents to resolve problems and complaints.
• Oversee and direct leasing efforts, including maintaining marketing plans, tracking traffic and leasing success, utilizing telephone and leasing skills with prospective residents, and directing the renewal effort.
• Train and develop community team members to effectively practice a customer-friendly environment.
• Assist with all daily, weekly, and monthly financial, leasing, and bond reporting; work with staff to ensure apartments are make-ready and available.
• Prepare all community correspondence and present to the Community Manager for signature before distribution.

Requirements

• High School diploma required; undergraduate degree a plus.
• Minimum of 2-3 years of Assistant Manager experience.
• Proficient Yardi knowledge and skills.
• Experience working in the multifamily or property management industry.