Assistant Community Manager

About the role

This position supports all operational duties of a Community Manager, including reporting, rent processing, leasing, and marketing, while overseeing community staff in the absence of the Community Manager.

Responsibilities

• Foster resident relations and ensure compliance with Fair Housing laws
• Manage rent collections and organize resident events
• Maintain resident files and handle property finances
• Inspect the property and address resident concerns promptly to promote satisfaction and retention
• Assist with leasing activities and support leasing efforts
• Manage compliance files and enforce property policies
• Assist with eviction procedures
• Create a welcoming community environment through professionalism, positive engagement, and collaboration

Requirements

• At least 2+ years’ experience as an Assistant Community Manager
• Knowledge of LIHTC/Tax Credit programs
• Proficiency with bookkeeping, rent collection, and Yardi Voyager software
• Solid understanding of Fair Housing laws
• Computer literacy and a professional, flexible attitude

Skills

• Excellent communication and customer service skills