Assistant Community Manager

Thalhimer is seeking an Assistant Community Manager to join the team at The Eddy on the James in Richmond, VA. This role is ideal for a proactive, detail-oriented individual who thrives in a fast-paced environment and is passionate about delivering exceptional resident experiences.

Responsibilities

• Plan and execute marketing activities to attract prospective residents, ensuring community visibility and appeal.
• Greet prospective residents, conduct tours of vacant/model apartments, and assist in processing applications.
• Provide administrative support to the Community Manager, including processing rent payments and managing day-to-day operations.
• Deliver outstanding customer service, fostering positive relationships with current and prospective residents.

Requirements

• Strong ability to multi-task and handle diverse responsibilities efficiently.
• Keen attention to detail and problem-solving skills to address challenges effectively.
• Dependability, flexibility, and a collaborative mindset to support team and property goals.
• Passion for customer service and building rapport with residents and prospective tenants.
• Proficiency in Microsoft Office, Excel, and Outlook; experience with property management software (MRI preferred but not required).

About the Role

A successful Assistant Community Manager is a detail-driven team player with strong organizational skills. You thrive in a dynamic setting, support your team with initiative, and maintain high professionalism. Quick to learn and coachable, you prioritize resident satisfaction and operational efficiency.