Assistant Community Manager

About the role

Thalhimer is excited to offer a dynamic career opportunity with our Thalhimer Multifamily team. We are seeking an Assistant Community Manager to join us at Village at Town Park in Hampton, VA. If you're looking to be part of a supportive and thriving team, this is the perfect opportunity for you! As an Assistant Community Manager, you will play a vital role in creating a welcoming and professional environment for current and future residents. You will be involved in a variety of tasks that support the smooth and effective operation of the property. A successful Assistant Community Manager is a dependable and detail-driven team player with strong organizational skills. You thrive in a fast-paced environment, support your team with flexibility and initiative, and maintain a high standard of professionalism. You're quick to learn, coachable, and always focused on resident satisfaction and operational efficiency.

Responsibilities

• Plan and execute marketing activities to attract prospective residents, ensuring the community's visibility and appeal.
• Greet prospective residents, conduct tours of vacant/model apartments, and assist in the timely processing of applications.
• Assist the Community Manager with day-to-day operations, including processing rent payments and performing ongoing administrative functions to ensure smooth property management.
• Provide outstanding customer service, building positive relationships with both current and prospective residents to ensure a great living experience.

Qualifications

• Strong ability to multi-task and handle a variety of responsibilities with ease.
• Keen attention to detail and problem-solving skills to address challenges effectively.
• Dependability and flexibility, with a willingness to collaborate with the team to meet property goals.
• Passion for customer service and the ability to relate to residents and prospective tenants.
• Proficiency in Microsoft Office, Excel, and Outlook, with experience using property management software.
• MRI experience is preferred but not required.
• Genuine desire to make a positive difference in the community.