Assistant Community Manager

About the role

The Role As an Assistant Community Manager at Mera Goodyear, you will support the management and daily operations at one of our 55+ Active Adult communities. Reporting to the Community Manager, this is an exciting opportunity to help us achieve our mission of building community.

Responsibilities

• Daily Operations Support the Community Manager with all phases of on-site operations including rent collection, invoice payments, budget management, community member communications, daily activities/events, management of vendors and maintenance teams
• Develop strong personal relationships with our community members
• Maintain high expectations for the upkeep of the community and swiftly address concerns
• Achieve high community member satisfaction and retention by providing exemplary service and executing of our Lifestyle & Engagement program centered around the following pillars (Strengthen your Body, Sharpen your Mind, Share your Gifts)
• Support the achievement of established budgeted financial and operational goals including revenue, occupancy, and expense management
• Use YARDI to monitor apartment availability, qualify prospects and manage community member data
• Achieve high community member satisfaction and promote retention
• Execute and perform activities in support of the community's lease renewal program by preparing lease renewal letters and packages in a personalized and timely manner

Qualifications

• A high school diploma and a valid driver’s license
• Minimum of 3+ years professional management experience preferably with lease-up properties in multifamily housing, Active Adult, or hospitality
• Experience maintaining financial records and budget management
• Experience using YARDI or other property management software
• Servant leader mindset and passionate about making a difference in other’s lives
• Devoted sense of accountability and solution-oriented
• Effective communication skills and skilled at navigating conflict
• General knowledge of OSHA and ADA regulations
• Familiarity with Fair Housing, Americans with Disabilities Act, Fair Credit Reporting Act, and other laws and regulations governing multi-family housing operations
• Reliable transportation; flexibility to work a regular Mon - Fri schedule and nights, weekends, and/or holidays when required
• Ability to physically access all exterior and interior parts of the property and amenities; must be able to push, pull, lift, carry, or maneuver weights of up to twenty (20) pounds independently and fifty (50) pounds with assistance

Skills

• Microsoft Word, Excel and Outlook proficiency

Benefits

Best Place to Work Award Recipient
Competitive bonus opportunities
Generous paid time off
Purpose-driven culture; rewarding work
Comprehensive health, dental, vision benefits
401k retirement plan with robust employer match
Milestone anniversary rewards including travel, spa retreats, home down payments, student loan payoffs, sabbaticals, and more

Pay

Commensurate with experience

Schedule

Varies based on position and location