Assistant Community Manager

About the role

The Assistant Community Manager at South Oxford Management supports and assists the Community Manager in overseeing and managing the day-to-day operations of an apartment community. This position requires a combination of customer service, financial management, and administrative duties.

Responsibilities

• Respond to resident concerns and coordinate maintenance requests
• Support occupancy and retention goals by following up with potential and current residents
• Communicate effectively and build relationships with residents through courteous and timely responses to needs and concerns
• Conduct inspections to determine market readiness and implement high-quality standards of cleanliness and aesthetic appearance
• Be a market expert by being abreast of the competition and the surrounding area
• Visually inspect/prepare property (office, models, compactor, vacant, curb appeal, and amenity areas) daily for cleanliness
• Conduct move-out inspections to determine applicable charges for damages
• Aid in the financial and operational facets of the community
• Prepare monthly close-out and financial reports
• Process invoices for payment
• Support financial performance through rent collection and expense control
• Complete bank deposits, dispositions, and account reconciliations
• Initiate necessary lease violations, late rent notices, and evictions as needed
• Work closely with the Community Manager to ensure seamless community management and escalate issues as needed in the Community Manager's absence
• Perform additional duties as assigned by the Community Manager

Requirements

• High School diploma or equivalent; bachelor’s degree preferred
• At least one year of leasing experience in residential property management
• Willing to work a flexible schedule, including weekends and holidays
• Knowledge of Yardi and other industry software preferred
• Detail-oriented with experience in creating financial statements and reports
• A sharp and professional appearance
• Must be able to walk the property, which includes climbing stairs
• Must be able to bend, stoop, squat, kneel, climb stairs, push, pull, reach, and carry supplies
• Stand for extended periods of time
• May be required to lift up to 25 pounds without assistance

Skills

• Strong written and verbal communication skills
• Computer literate and proficient in Microsoft Office applications (i.e., Word, EXCEL, Outlook, etc.)
• Tech-savvy - able to learn/work with property management applications
• Able to multitask and meet deadlines in a timely manner

Benefits

South Oxford Management LLC provides a range of insurance options and benefits for our full-time team members, including:

• Medical/Rx, Dental, Vision
• Employer Paid Life/AD&D, Voluntary Life/AD&D
• Short Term Disability, Long Term Disability
• Employee Assistance Program, Accident Plan, Hospital Indemnity Plan, Critical Illness Plan, Legal/ID Theft Protection, Pet Insurance
• 401(k) Retirement w/ Match + Immediate Vesting, Paid Holidays and Time Off (3+ weeks), Rent Discount (30%), Tuition Reimbursement ($2,000/year), Paid Parental Leave (4 weeks)
• Employee Referral Bonus, Employee Rewards and Recognition

Pay

Details about pay are not specified in the job posting.

Schedule

Details about the schedule are not specified in the job posting.