Assistant Community Manager

About the role

Founded in 1906, S.L. Nusbaum Realty Co. is one of the largest real estate development companies in the southeastern United States. A well-established, highly respected Virginia-based company managing over 30,000 multifamily units throughout the mid-Atlantic region, offering a full spectrum of real estate services including multifamily, office, industrial, retail, land and investment sales and leasing, third-party property management, mixed-use development, commercial development, multi-family development, apartment leasing, and a full menu of financial services.

Consistently named one of Hampton Roads' Top Workplaces by Inside Business. Proud multi-year recipient of CoVa BIZ Best of Business (BOB) Gold Awards in three categories: Best Property Management, Best Commercial Property Management, and Best Commercial Real Estate Company. Recognized as a National Apartment Association (NAA) Top Employer for five consecutive years. Honored as one of the 50 Most Community-Minded Companies in Hampton Roads by The Civic 50 Hampton Roads. A robust training program equips team members with the knowledge, skills, and support needed to succeed and grow.

Performs a variety of administrative duties related to the overall management of the property and assumes supervisory authority when the Community Manager is away. This position is considered an essential function to the operation of the community; consistent attendance is an essential function, directly impacting the ability to perform duties effectively and ensuring proper workflow and communication.

Reports to Community Manager; supervises all on-site personnel in Community Manager's absence. Full-time, non-exempt position.

Responsibilities

• Abide by Fair Housing Laws
• Perform all tasks relating to leasing the property: showing the property to prospective residents, preparing lease packets, running credit reports, inspecting properties after move-outs and prior to move-ins
• Actively participate in leasing while striving for quality residency
• Handle accounting and posting duties for deposits and rent payments
• Respond to telephone requests from residents and the public
• Handle payroll administration aligning with Payroll Department
• Track traffic through the property
• Prepare purchase orders
• Coordinate maintenance requests with the Maintenance Supervisor
• Aggressively work on resident retention through positive resident relationships
• Make bank deposits
• Attend meetings on behalf of the Community Manager
• Supervise pool attendants
• Assist Maintenance department with computer equipment
• Train employees
• Prepare reports for Community Manager
• Other duties as assigned

Requirements

• High School Diploma/GED (may be supplemented by prior supervisory experience in a customer service environment)
• Current Fair Housing Certification
• Valid Driver’s License (if operating a vehicle)

Skills

• Advanced college courses in management, public relations, or accounting
• At least two years of property management experience in a customer service environment

Qualifications

• Physical activities up to and including typing, walking, bending, stooping, reaching, climbing stairs, or standing for periods of time
• Ability to lift and move up to 50 lbs

Schedule

Hours worked coincide with the hours of operation in the community. This position may be required to work on weekends as necessary.

Benefits

• Paid Time Off
• Paid Holidays
• Medical, dental and vision insurance
• 401(k) Enrollment Opportunity with employer match
• Employer Paid Basic Life and Short-Term Disability
• Potential opportunity for savings in rent (property and ownership specific)
• Pet Insurance
• Paid Volunteer Hours