Assistant Community Manager

About the role

Reports to the Community Manager; supervises all on‑site personnel in the Community Manager's absence. Full‑time, non‑exempt position located in Gastonia, NC.

Founded in 1906, S.L. Nusbaum Realty Co. is one of the largest real estate development companies in the southeastern United States, managing over 30,000 multifamily units throughout the mid‑Atlantic region and offering a full spectrum of real estate services. The company is consistently named a Hampton Roads Top Workplace, a multi‑year recipient of CoVa BIZ Best of Business Gold Awards, a National Apartment Association Top Employer for five consecutive years, and honored as one of the 50 Most Community‑Minded Companies in Hampton Roads.

Why work with us? Robust training program, strong community engagement, and a commitment to employee growth.

Responsibilities

• Abide by Fair Housing Laws.
• Perform leasing tasks: show property to prospective residents, prepare lease packets, run credit reports, inspect properties after move‑outs and prior to move‑ins.
• Handle accounting and posting of deposits and rent payments.
• Respond to telephone requests from residents and the public.
• Administer payroll in alignment with the Payroll Department.
• Track traffic through the property.
• Prepare purchase orders.
• Coordinate maintenance requests with the Maintenance Supervisor.
• Work aggressively on resident retention through positive resident relationships.
• Make bank deposits (occasional).
• Attend meetings on behalf of the Community Manager.
• Supervise pool attendants.
• Assist Maintenance department with computer equipment.
• Train employees.
• Prepare reports for the Community Manager.
• Other duties as assigned.

Requirements

• High School Diploma or GED.
• May be supplemented by prior supervisory experience in a customer service environment.
• Current Fair Housing Certification.
• Valid Driver’s License (if operating a vehicle).

Skills

• Advanced college courses in management, public relations, or accounting (preferred).
• At least two years of property management experience in a customer service environment (preferred).

Benefits

• Paid Time Off
• Paid Holidays
• Medical, dental and vision insurance
• 401(k) Enrollment Opportunity with employer match
• Employer Paid Basic Life and Short‑Term Disability
• Potential opportunity for savings in rent (property and ownership specific)
• Pet Insurance
• Paid Volunteer Hours
• And more!