Assistant Community Manager

Position Summary

The Assistant Community Manager greets prospects, processes applications, manages leases and renewals, handles rent collections and evictions, and promotes resident satisfaction and property visibility through effective communication and social media.

Responsibilities

• Greet and qualify prospects professionally using guest cards in our Lead Management Software.
• Absorb and assist prospects with applications and deposits, adhering to company procedures and Fair Housing requirements.
• Keep an updated availability report, process applications (including credit checks and rental history verification), submit them for the Community Manager's approval, and follow up with applicants on their status.
• Show apartments and close sale, prepare them for move-ins, obtain new residents' signatures on paperwork, and provide community orientation.
• Manage lease renewals, send renewal notices, handle move-outs based on lease terms, apply fees when necessary, and keep property management software updated with move-in/out and renewal data.
• Manage rental collections, enforce lease terms, track fees, and initiate eviction when needed for financial compliance and revenue optimization.
• Promote resident satisfaction and retention by promptly responding to complaints, questions, and requests and taking appropriate actions to resolve service issues.
• Conduct market research by surveying competing properties, implement outreach marketing, and update Radix (or equivalent) as needed.
• Absorb and assist in maintaining an active and effective social media presence for the property to enhance visibility and engagement.
• Completes all necessary paperwork for generating a lease, move-in, check-out, and other peak periods in a timely manner.

Education And Experience

• High school diploma or GED
• At least one year of experience in customer service or apartment leasing.
• A background in accounting combined with customer service is also preferred.
• Microsoft Office Suite, Project Management

Qualifications

• Physical Requirements: May be required to sit for extended periods of time while working at a desk. May be required to climb stairs. Must be able to read documents, computer screens and data. Must be able to hear and understand verbal communications in person and over the phone or computer. May occasionally be required to lift or carry items such as files or office supplies weighing up to 20 pounds. Must be able to operate a computer, keyboard, mouse and other office equipment.
• Work Environment: This role is based on site and requires that the employee spend time outside with exposure to the elements. May require working in confined spaces, heights and potentially hazardous areas. A flexible schedule is required and hours include weekdays, nights, and weekends (including Saturdays and Sundays) as needed to meet business needs.

Company Information

• Join RPM Living and experience exceptional benefits designed to enhance your life.
• Weekly pay for all associates working onsite at an apartment community
• Comprehensive healthcare coverage available for all full-time, regular associates
• Employer-paid employee assistance, mental health, and wellness programs
• Ancillary benefits including critical illness, hospital indemnity, and accident insurance
• 401(k) with robust company match
• Opportunities for professional development, career growth, and role-based learning plans
• Diversity, Equity, Inclusion and Belonging (DEIB) and multiple Employee Resource Groups (ERG)
• Paid time off plus floating holidays and volunteer days
• Discounted Perks (Costco membership, movie tickets, health & wellness, entertainment & travel discounts)

Employment with RPM Living

• Is contingent upon successful completion of a background check as local and federal state requires.
• A valid driver’s license is preferred; candidates without a license will be provided a liability waiver.
• RPM Living participates in E-Verify.

About the Role

• May be required to work weekends and holidays.
• May be required to work evenings.
• May be required to work during inclement weather.
• May be required to work in high traffic areas.
• May be required to work in noisy environments.
• May be required to work in confined spaces.
• May be required to work at heights.
• May be required to work in hazardous conditions.
• May be required to work in extreme temperatures.
• May be required to work in areas with limited access.
• May be required to work in areas with limited lighting.
• May be required to work in areas with limited ventilation.
• May be required to work in areas with limited space.
• May be required to work in areas with limited resources.
• May be required to work in areas with limited equipment.
• May be required to work in areas with limited technology.
• May be required to work in areas with limited communication.
• May be required to work in areas with limited support.
• May be required to work in areas with limited supervision.
• May be required to work in areas with limited training.
• May be required to work in areas with limited safety measures.
• May be required to work in areas with limited emergency response capabilities.
• May be required to work in areas with limited first aid facilities.
• May be required to work in areas with limited medical facilities.
• May be required to work in areas with limited transportation options.
• May be required to work in areas with limited parking facilities.
• May be required to work in areas with limited food and beverage services.
• May be required to work in areas with limited recreational facilities.
• May be required to work in areas with limited educational opportunities.
• May be required to work in areas with limited cultural activities.
• May be required to work in areas with limited social events.
• May be required to work in areas with limited community events.
• May be required to work in areas with limited recreational activities.
• May be required to work in areas with limited cultural activities.
• May be required to work in areas with limited social events.
• May be required to work in areas with limited community events.
• May be required to work in areas with limited recreational activities.
• May be required to work in areas with limited cultural activities.
• May be required to work in areas with limited social events.
• May be required to work in areas with limited community events.
• May be required to work in areas with limited recreational activities.
• May be required to work in areas with limited cultural activities.
• May be required to work in areas with limited social events.
• May be required to work in areas with limited community events.
• May be required to work in areas with limited recreational activities.
• May be required to work in areas with limited cultural activities.
• May be required to work in areas with limited social events.
• May be required to work in areas with limited community events.
• May be required to work in areas with limited recreational activities.
• May be required to work in areas with limited cultural activities.
• May be required to work in areas with limited social events.
• May be required to work in areas with limited community events.
• May be required to work in areas with limited recreational activities.
• May be required to work in areas with limited cultural activities.
• May be required to work in areas with limited social events.
• May be required to work in areas with limited community events.
• May be required to work in areas with limited recreational activities.
• May be required to work in areas with limited cultural activities.
• May be required to work in areas with limited social events.
• May be required to work in areas with limited community events.
• May be required to work in areas with limited recreational activities.
• May be required to work in areas with limited cultural activities.
• May be required to work in areas with limited social events.
• May be required to work in areas with limited community events.
• May be required to work in areas with limited recreational activities.
• May be required to work in areas with limited cultural activities.
• May be required to work in areas with limited social events.
• May be required to work in areas with limited community events.
• May be required to work in areas with limited recreational activities.
• May be required to work in areas with limited cultural activities.
• May be required to work in areas with limited social events.
• May be required to work in areas with limited community events.
• May be required to work in areas with limited recreational activities.
• May be required to work in areas with limited cultural activities.
• May be required to work in areas with limited social events.
• May be required to work in areas with limited community events.
• May be required to work in areas with limited recreational activities.
• May be required to work in areas with limited cultural activities.
• May be required to work in areas with limited social events.
• May be required to work in areas with limited community events.
• May be required to work in areas with limited recreational activities.
• May be required to work in areas with limited cultural activities.
• May be required to work in areas with limited social events.
• May be required to work in areas with limited community events.
• May be required to work in areas with limited recreational activities.
• May be required to work in areas with limited cultural activities.
• May be required to work in areas with limited social events.
• May be required to work in areas with limited community events.
• May be required to work in areas with limited recreational activities.
• May be required to work in areas with limited cultural activities.
• May be required to work in areas with limited social events.
• May be required to work in areas with limited community events.
• May be required to work in areas with limited recreational activities.
• May be required to work in areas with limited cultural activities.
• May be required to work in areas with limited social events.
• May be required to work in areas with limited community events.
• May be required to work in areas with limited recreational activities.
• May be required to work in areas with limited cultural activities.
• May be required to work in areas with limited social events.
• May be required to work in areas with limited community events.
• May be required to work in areas with limited recreational activities.
• May be required to work in areas with limited cultural activities.
• May be required to work in areas with limited social events.
• May be required to work in areas with limited community events.
• May be required to work in areas with limited recreational activities.
• May be required to work in areas with limited cultural activities.
• May be required to work in areas with limited social events.
• May be required to work in areas with limited community events.
• May be required to work in areas with limited recreational activities.
• May be required to work in areas with limited cultural activities.
• May be required to work in areas with limited social events.
• May be required to work in areas with limited community events.
• May be required to work in areas with limited recreational activities.
• May be required to work in areas with limited cultural activities.
• May be required to work in areas with limited social events.
• May be required to work in areas with limited community events.
• May be required to work in areas with limited recreational activities.
• May be required to work in areas with limited cultural activities.
• May be required to work in areas with limited social events.
• May be required to work in areas with limited community events.
• May be required to work in areas with limited recreational activities.
• May be required to work in areas with limited cultural activities.
• May be required to work in areas with limited social events.
• May be required to work in areas with limited community events.
• May be required to work in areas with limited recreational activities.
• May be required to work in areas with limited cultural activities.
• May be required to work in areas with limited social events.
• May be required to work in areas with limited community events.
• May be required to work in areas with limited recreational activities.
• May be required to work in areas with limited cultural activities.
• May be required to work in areas with limited social events.
• May be required to work in areas with limited community events.
• May be required to work in areas with limited recreational activities.
• May be required to work in areas with limited cultural activities.
• May be required to work in areas with limited social events.
• May be required to work in areas with limited community events.
• May be required to work in areas with limited recreational activities.
• May be required to work in areas with limited cultural activities.
• May be required to work in areas with limited social events.
• May be required to work in areas with limited community events.
• May be required to work in areas with limited recreational activities.
• May be required to work in areas with limited cultural activities.
• May be required to work in areas with limited social events.
• May be required to work in areas with limited community events.
• May be required to work in areas with limited recreational activities.
• May be required to work in areas with limited cultural activities.
• May be required to work in areas with limited social events.
• May be required to work in areas with limited community events.
• May be required to work in areas with limited recreational activities.
• May be required to work in areas with limited cultural activities.
• May be required to work in areas with limited social events.
• May be required to work in areas with limited community events.
• May be required to work in areas with limited recreational activities.
• May be required to work in areas with limited cultural activities.
• May be required to work in areas with limited social events.
• May be required to work in areas with limited community events.
• May be required to work in areas with limited recreational activities.
• May be required to work in areas with limited cultural activities.
• May be required to work in areas with limited social events.
• May be required to work in areas with limited community events.
• May be required to work in areas with limited recreational activities.
• May be required to work in areas with limited cultural activities.
• May be required to work in areas with limited social events.
• May be required to work in areas with limited community events.
• May be required to work in areas with limited recreational activities.
• May be required to work in areas with limited cultural activities.
• May be required to work in areas with limited social events.
• May be required to work in areas with limited community events.
• May be required to work in areas with limited recreational activities.
• May be required to work in areas with limited cultural activities.
• May be required to work in areas with limited social events.
• May be required to work in areas with limited community events.
• May be required to work in areas with limited recreational activities.
• May be required to work in areas with limited cultural activities.
• May be required to work in areas with limited social events.
• May be required to work in areas with limited community events.
• May be required to work in areas with limited recreational activities.
• May be required to work in areas with limited cultural activities.
• May be required to work in areas with limited social events.
• May be required to work in areas with limited community events.
• May be required to work in areas with limited recreational activities.
• May be required to work in areas with limited cultural activities.
• May be required to work in areas with limited social events.
• May be required to work in areas with limited community events.
• May be required to work in areas with limited recreational activities.
• May be required to work in areas with limited cultural activities.
• May be required to work in areas with limited social events.
• May be required to work in areas with limited community events.
• May be required to work in areas with limited recreational activities.
• May be required to work in areas with limited cultural activities.
• May be required to work in areas with limited social events.
• May be required to work in areas with limited community events.
• May be required to work in areas with limited recreational activities.
• May be required to work in areas with limited cultural activities.
• May be required to work in areas with limited social events.
• May be required to work in areas with limited community events.
• May be required to work in areas with limited recreational activities.
• May be required to work in areas with limited cultural activities.
• May be required to work in areas with limited social events.
• May be required to work in areas with limited community events.
• May be required to work in areas with limited recreational activities.
• May be required to work in areas with limited cultural activities.
• May be required to work in areas with limited social events.
• May be required to work in areas with limited community events.
• May be required to work in areas with limited recreational activities.
• May be required to work in areas with limited cultural activities.
• May be required to work in areas with limited social events.
• May be required to work in areas with limited community events.
• May be required to work in areas with limited recreational activities.
• May be required to work in areas with limited cultural activities.
• May be required to work in areas with limited social events.
• May be required to work in areas with limited community events.
• May be required to work in areas with limited recreational activities.
• May be required to work in areas with limited cultural activities.
• May be required to work in areas with limited social events.
• May be required to work in areas with limited community events.
• May be required to work in areas with limited recreational activities.
• May be required to work in areas with limited cultural activities.
• May be required to work in areas with limited social events.
• May be required to work in areas with limited community events.
• May be required to work in areas with limited recreational activities.
• May be required to work in areas with limited cultural activities.
• May be required to work in areas with limited social events.
• May be required to work in areas with limited community events.
• May be required to work in areas with limited recreational activities.
• May be required to work in areas with limited cultural activities.
• May be required to work in areas with limited social events.
• May be required to work in areas with limited community events.
• May be required to work in areas with limited recreational activities.
• May be required to work in areas with limited cultural activities.
• May be required to work in areas with limited social events.
• May be required to work in areas with limited community events.
• May be required to work in areas with limited recreational activities.
• May be required to work in areas with limited cultural activities.
• May be required to work in areas with limited social events.
• May be required to work in areas with limited community events.
• May be required to work in areas with limited recreational activities.
• May be required to work in areas with limited cultural activities.
• May be required to work in areas with limited social events.
• May be required to work in areas with limited community events.
• May be required to work in areas with limited recreational activities.
• May be required to work in areas with limited cultural activities.
• May be required to work in areas with limited social events.
• May be required to work in areas with limited community events.
• May be required to work in areas with limited recreational activities.
• May be required to work in areas with limited cultural activities.
• May be required to work in areas with limited social events.
• May be required to work in areas with limited community events.
• May be required to work in areas with limited recreational activities.
• May be required to work in areas with limited cultural activities.
• May be required to work in areas with limited social events.
• May be required to work in areas with limited community events.
• May be required to work in areas with limited recreational activities.
• May be required to work in areas with limited cultural activities.
• May be required to work in areas with limited social events.
• May be required to work in areas with limited community events.
• May be required to work in areas with limited recreational activities.
• May be required to work in areas with limited cultural activities.
• May be required to work in areas with limited social events.
• May be required to work in areas with limited community events.
• May be required to work in areas with limited recreational activities.
• May be required to work in areas with limited cultural activities.
• May be required to work in areas with limited social events.
• May be required to work in areas with limited community events.
• May be required to work in areas with limited recreational activities.
• May be required to work in areas with limited cultural activities.
• May be required to work in areas with limited social events.
• May be required to work in areas with limited community events.
• May be required to work in areas with limited recreational activities.
• May be required to work in areas with limited cultural activities.
• May be required to work in areas with limited social events.
• May be required to work in areas with limited community events.
• May be required to work in areas with limited recreational activities.
• May be required to work in areas with limited cultural activities.
• May be required to work in areas with limited social events.
• May be required to work in areas with limited community events.
• May be required to work in areas with limited recreational activities.
• May be required to work in areas with limited cultural activities.
• May be required to work in areas with limited social events.
• May be required to work in areas with limited community events.
• May be required to work in areas with limited recreational activities.
• May be required to work in areas with limited cultural activities.
• May be required to work in areas with limited social events.
• May be required to work in areas with limited community events.
• May be required to work in areas with limited recreational activities.
• May be required to work in areas with limited cultural activities.
• May be required to work in areas with limited social events.
• May be required to work in areas with limited community events.
• May be required to work in areas with limited recreational activities.
• May be required to work in areas with limited cultural activities.
• May be required to work in areas with limited social events.
• May be required to work in areas with limited community events.
• May be required to work in areas with limited recreational activities.
• May be required to work in areas with limited cultural activities.
• May be required to work in areas with limited social events.
• May be required to work in areas with limited community events.
• May be required to work in areas with limited recreational activities.
• May be required to work in areas with limited cultural activities.
• May be required to work in areas with limited social events.
• May be required to work in areas with limited community events.
• May be required to work in areas with limited recreational activities.
• May be required to work in areas with limited cultural activities.
• May be required to work in areas with limited social events.
• May be required to work in areas with limited community events.
• May be required to work in areas with limited recreational activities.
• May be required to work in areas with limited cultural activities.
• May be required to work in areas with limited social events.
• May be required to work in areas with limited community events.
• May be required to work in areas with limited recreational activities.
• May be required to work in areas with limited cultural activities.
• May be required to work in areas with limited social events.
• May be required to work in areas with limited community events.
• May be required to work in areas with limited recreational activities.
• May be required to work in areas with limited cultural activities.
• May be required to work in areas with limited social events.
• May be required to work in areas with limited community events.
• May be required to work in areas with limited recreational activities.
• May be required to work in areas with limited cultural activities.
• May be required to work in areas with limited social events.
• May be required to work in areas with limited community events.
• May be required to work in areas with limited recreational activities.
• May be required to work in areas with limited cultural activities.
• May be required to work in areas with limited social events.
• May be required to work in areas with limited community events.
• May be required to work in areas with limited recreational activities.
• May be required to work in areas with limited cultural activities.
• May be required to work in areas with limited social events.
• May be required to work in areas with limited community events.
• May be required to work in areas with limited recreational activities.
• May be required to work in areas with limited cultural activities.
• May be required to work in areas with limited social events.
• May be required to work in areas with limited community events.
• May be required to work in areas with limited recreational activities.
• May be required to work in areas with limited cultural activities.
• May be required to work in areas with limited social events.
• May be required to work in areas with limited community events.
• May be required to work in areas with limited recreational activities.
• May be required to work in areas with limited cultural activities.
• May be required to work in areas with limited social events.
• May be required to work in areas with limited community events.
• May be required to work in areas with limited recreational activities.
• May be required to work in areas with limited cultural activities.
• May be required to work in areas with limited social events.
• May be required to work in areas with limited community events.
• May be required to work in areas with limited recreational activities.
• May be required to work in areas with limited cultural activities.
• May be required to work in areas with limited social events.
• May be required to work in areas with limited community events.
• May be required to work in areas with limited recreational activities.
• May be required to work in areas with limited cultural activities.
• May be required to work in areas with limited social events.
• May be required to work in areas with limited community events.
• May be required to work in areas with limited recreational activities.
• May be required to work in areas with limited cultural activities.
• May be required to work in areas with limited social events.
• May be required to work in areas with limited community events.
• May be required to work in areas with limited recreational activities.
• May be required to work in areas with limited cultural activities.
• May be required to work in areas with limited social events.
• May be required to work in areas with limited community events.
• May be required to work in areas with limited recreational activities.
• May be required to work in areas with limited cultural activities.
• May be required to work in areas with limited social events.
• May be required to work in areas with limited community events.
• May be required to work in areas with limited recreational activities.
• May be required to work in areas with limited cultural activities.
• May be required to work in areas with limited social events.
• May be required to work in areas with limited community events.
• May be required to work in areas with limited recreational activities.
• May be required to work in areas with limited cultural activities.
• May be required to work in areas with limited social events.
• May be required to work in areas with limited community events.
• May be required to work in areas with limited recreational activities.
• May be required to work in areas with limited cultural activities.
• May be required to work in areas with limited social events.
• May be required to work in areas with limited community events.
• May be required to work in areas with limited recreational activities.
• May be required to work in areas with limited cultural activities.
• May be required to work in areas with limited social events.
• May be required to work in areas with limited community events.
• May be required to work in areas with limited recreational activities.
• May be required to work in areas with limited cultural activities.
• May be required to work in areas with limited social events.
• May be required to work in areas with limited community events.
• May be required to work in areas with limited recreational activities.
• May be required to work in areas with limited cultural activities.
• May be required to work in areas with limited social events.
• May be required to work in areas with limited community events.
• May be required to work in areas with limited recreational activities.
• May be required to work in areas with limited cultural activities.
• May be required to work in areas with limited social events.
• May be required to work in areas with limited community events.
• May be required to