Assistant Community Manager

Assistant Community Manager role supporting the Community Manager across all operational aspects of a multifamily property. You’ll keep the day-to-day running smoothly, maintain accurate financial records, and help drive resident satisfaction and occupancy.

About the role

You’ll work alongside the Community Manager, learning every facet of the business while handling leasing, resident relations, financial reporting, and compliance. This is a Monday–Friday, 8 a.m.–5 p.m. position designed for someone eager to grow into managing a property of their own.

Responsibilities

• Collect and process rent, track resident accounts, issue late notices, and assist with collections and write-offs.
• Coordinate move-ins and move-outs, including inspections, documentation, and deposit accounting.
• Respond to resident inquiries, concerns, and complaints quickly and professionally.
• Oversee maintenance requests and ensure work orders are completed.
• Manage lease renewals, violations, and notices in line with company policy.
• Support marketing and community outreach to drive occupancy.
• Assist with leasing: give tours, process applications, and prepare lease agreements.
• Maintain accurate records in CRM systems and resident files.
• Assist with invoices, financial reporting, occupancy and delinquency tracking, and monthly and annual reporting.
• Hit community goals, including renewals, occupancy, turn times, and at least a 35% rental closing ratio.
• Support resident retention by organizing and running occasional resident events.
• Follow all safety procedures in the Employee Handbook, SOPs, and on-equipment labels.
• Ensure compliance with Fair Housing, safety procedures, and company policy, and represent Roundhouse professionally at all times.

Requirements

• High school diploma or GED.
• At least one year of bookkeeping, accounting, financial, or related experience.
• Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook, Teams).
• Working knowledge of laws and regulations governing property management.
• Genuine customer-service mindset and passion for the work.
• Strong desire to lead, both in your role and in your local community.
• Excellent communication and interpersonal skills.

Preferred Qualifications

• At least two years of sales experience.
• At least one year onsite in multifamily housing.
• Experience with Yardi Voyager, RentCafe, Appwork, or similar CRM tools.

Benefits

Health and wellness

• Medical coverage, including a zero-cost employee plan.
• Dental and vision coverage.
• Mental wellness program.
• Gym membership stipend.

Financial security

• 401(k) with employer match.
• Company-paid life insurance.
• Short-term and long-term disability options.

Lifestyle and culture

• Paid time off plus 9 company-paid holidays.
• Paid maternity and parental leave.
• Employee housing discount.
• Cell phone stipend.
• Alternative transportation allowance.
• Monthly coffee coupon.
• Perks at Work program.

Recognition and growth

• Professional development support.
• Peer recognition program.
• Years of service awards.
• Infinite Possibilities program for career advancement.

Pay

$21–$23 per hour.

Schedule

Monday–Friday, 8 a.m.–5 p.m.