Assistant Community Manager

ABOUT US: At Rose Valley Management, we combine over 40 years of experience with a people-first, resident-focused approach. We value accountability, collaboration, and thoughtful execution - and provide an environment where your work has a direct impact. JOB SUMMARY: In this role, you’ll help deliver high-quality, hospitality-driven living experiences to our Garden style community located in the Germantown, MD area. As the Assistant Community Manager, you will assist the Community Manager in the overall operation, and the day-to-day implementation of policies, procedures, and programs to ensure a well-maintained Community. You will work with the Community Manager to ensure compliance with all applicable regulatory agencies and federal, state, and local laws; maintains acceptable and supportive environment for all residents. DUTIES AND RESPONSBILITES: Prepares, processes and signs leases and rulesAssists the Community Manager with vendor invoices and accounts payableRent collection, receipting, prepares deposits using our property management softwareWrites letters and prepares legal notices to residentsSubmits required reports and maintains records according to policiesProvides documentation, consults with attorney, and participates in required legal proceedings such as eviction proceedingsAssists Community Manager in preparation of weekly owner’s reportsAssists with marketing and implementing marketing plans to achieve budgeted occupancyExcellent problem solving, listening, and deductive reasoning skillsAbility to empathize with residents, while still enforcing community rules and policiesKnowledgeable regarding property management, federal, state, and local lawsDemonstrates ability to work effectively with common Microsoft software applications and property management softwareFull knowledge and responsibilities of the community; operates the property and residents within Fair Housing guidelinesOther duties as assigned BENEFITS OF WORKING AT ROSE VALLEY MANAGEMENT: Opportunities for Monthly CommissionsHealth, Dental and Vision InsuranceFlexible Spending AccountHealth Spending AccountCommuter BenefitsGenerous PTO package401K after 1 year of service with a company match QUALIFICATIONS: High school diploma or equivalentA current and valid Driver’s LicenseMinimum 2 years’ experience in the field of property management or leasingPositive, friendly, and ambitious attitude with excellent problem solving, multitasking, listening, and deductive reasoning skillsAbility to communicate professionally and effectively with prospects, co-workers, residents, vendors and corporate staffStrong passion for delivering top-notch service to help ensure the highest level of customer satisfaction and retention possibleKnowledgeable regarding federal, state and local laws including Fair HousingProficiency with Microsoft Office Suite, particularly Word, Excel and OutlookWorking knowledge of AppFolio software strongly preferred A Rose Valley Management Assistant Community Manager is a pivotal key to our success at each property. In this role, you must relate well to people, exercise good judgement and discretion in dealing with residents, visitors, vendors, and team members. Salary: 50-55K annually plus commission Powered by JazzHR qsJhkMGoTw