Assistant Community Manager

About Us

At Rose Valley Management, we combine over 40 years of experience with a people-first, resident-focused approach. We value accountability, collaboration, and thoughtful execution - and provide an environment where your work has a direct impact.

Job Summary

In this role, you'll help deliver high-quality, hospitality-driven living experiences to our 252-unit Garden style community located in Tomball, Texas. As the Assistant Community Manager, you will assist the Community Manager in the overall operation, and the day-to-day implementation of policies, procedures, and programs to ensure a well-maintained Community. You will work with the Community Manager to ensure compliance with all applicable regulatory agencies and federal, state, and local laws; maintains acceptable and supportive environment for all residents.

Responsibilities

• Prepares, processes and signs leases and rules
• Assists the Community Manager with vendor invoices and accounts payable
• Rent collection, receipting, prepares deposits using our property management software
• Writes letters and prepares legal notices to residents
• Submits required reports and maintains records according to policies
• Provides documentation, consults with attorney, and participates in required legal proceedings such as eviction proceedings
• Assists Community Manager in preparation of weekly owner's reports
• Assists with marketing and implementing marketing plans to achieve budgeted occupancy
• Excellent problem solving, listening, and deductive reasoning skills
• Ability to empathize with residents, while still enforcing community rules and policies
• Knowledgeable regarding property management, federal, state, and local laws
• Demonstrates ability to work effectively with common Microsoft software applications and property management software
• Full knowledge and responsibilities of the community; operates the property and residents within Fair Housing guidelines
• Other duties as assigned

Qualifications

• High school diploma or equivalent
• A current and valid Driver's License
• Minimum 2 years' experience in the field of property management or leasing
• Positive, friendly, and ambitious attitude with excellent problem solving, multitasking, listening, and deductive reasoning skills
• Ability to communicate professionally and effectively with prospects, co-workers, residents, vendors and corporate staff
• Strong passion for delivering top-notch service to help ensure the highest level of customer satisfaction and retention possible
• Knowledgeable regarding federal, state and local laws including Fair Housing
• Proficiency with Microsoft Office Suite, particularly Word, Excel and Outlook
• Working knowledge of AppFolio software strongly preferred

Benefits

• Opportunities for Monthly Commissions
• Health, Dental and Vision Insurance
• Flexible Spending Account
• Health Spending Account
• Commuter Benefits
• Generous PTO package
• 401K after 1 year of service with a company match