Assistant Community Manager

About the role

Redstone Residential is a national student and multi‑family housing operator, managing more than 38,000 beds across 20 states. Headquartered in Provo, Utah, the company combines industry‑leading systems with a high‑energy culture to deliver exceptional property performance and resident experiences. Its purpose is “to empower our people and elevate communities,” guided by core values: We Are Believers, We Communicate Authentically with Care, We Stay The Course, We Drive Performance.

Classification: Full‑Time, Non‑Exempt

Compensation

$25.00 per hour plus bonus eligibility.

Benefits

• Health, Vision, and Dental Insurance
• 15 days of PTO and 10 paid holidays
• 3 paid service days
• Paid parental leave
• 401(k) plan with up to 6% matching
• Continued Education Program
• Employee Assistance Program
• Short‑term Disability Insurance

Responsibilities

• Utilize company leasing expectations and procedures to consistently achieve property occupancy goals; greet prospective clients, determine needs, present properties, employ feature/benefit selling, close sales, and complete follow‑up.
• Assist in giving leasing tours, answering leasing phone calls, and processing online inquiries as needed.
• Maintain resident ledgers to ensure correct balances; minimize delinquency through consistent follow‑up, including phone calls, notices, and personal visits.
• Manage the collection of rent and deposits from residents; issue notices for late or non‑payment, evictions, returned memos, etc.
• Efficiently and timely report, maintain, and submit all administrative forms, files, and reports in accordance with company policy; update daily reports concerning notice to vacate, vacancy reports, activity reports, etc.
• Report any unusual or extraordinary circumstances regarding residents or the property.
• Assist the Property Manager with disciplinary or promotional recommendations for office personnel.
• Participate in Redstone training as required.

Qualifications

• Maintain a consistent level of professional customer service.
• Excellent computer skills: Microsoft Word, Excel, and Outlook.
• High school diploma or GED equivalent required.
• Ability to thrive in a fast‑paced environment and manage multiple projects simultaneously.
• Ability to embody the Redstone culture and core values every day.