Assistant Community Manager

About the role

The Assistant Community Manager role at Hawthorne Residential Partners sits at the intersection of leasing execution and financial accountability. You're using both skill sets simultaneously, not alternating between them. That combination is what makes this position genuinely educational for someone building a career in multifamily.

Responsibilities

• Execute leasing activities: read prospect intent during tours, guide applications through accurately, and connect renewals to occupancy goals.
• Handle financial tasks: post rent payments, scan checks, monitor delinquency, and review ledgers for billing accuracy.
• Address resident concerns with conflict resolution and follow‑through to resolution.
• Organize resident events and create social media content to promote community engagement.

Requirements

• Two years of property management experience preferred.
• At least six months of experience in an assistant manager seat.
• Conflict resolution skills are non‑negotiable.

Qualifications

• CALP credential is a plus (not required).
• Working knowledge of leasing fundamentals: ability to read a prospect's intent, guide an application accurately, and understand how renewals tie to occupancy goals.

Skills

• Leasing fundamentals: touring, application processing, renewal management.
• Financial operations: posting rent, scanning checks, monitoring delinquency, reviewing ledgers.
• Financial interpretation: connecting occupancy trends, concessions, and renewal rates to NOI performance.
• Leadership under pressure: assisting with financial reporting for regional leadership and stepping into the Community Manager role when needed.

Benefits

• Medical, dental, and vision coverage
• 401k with company match
• Paid maternity, paternity, and adoption leave
• Company‑paid life insurance
• Pet insurance
• Telehealth access
• Paid time off including your birthday

Pay

• Monthly leasing and renewal commissions
• Quarterly performance bonuses
• Hourly base compensation

Schedule

• Leasing office open Monday‑Friday, 9 am – 6 pm and Saturday, 10 am – 4 pm.
• One weekday off to maintain a 40‑hour week.
• Resident events or community needs may occasionally require evening or weekend work.