Assistant Community Manager
About the role
It's 7 a.m. two weeks before move-in day, and you're standing in a unit with a punch list in one hand and a vendor on the phone in the other, tracking down a missing appliance while the turn board in Turnable shows three units still not cleared for inspection. That's the rhythm this role runs on. The Position The Scion Group is hiring an Assistant Community Manager (titled Assistant General Manager internally) to support five student housing properties across the College Station, Texas area. This is a broad operational role: you'll work directly with the General Manager on day-to-day business functions while partnering closely with the Customer and Sales Experience Manager on leasing performance, resident engagement, and sales initiatives. When the GM is out, you step in and run the operation. Student housing has its own rhythm, and the annual turn process is the clearest example. Each summer, this role gets hands-on: conducting move-out inspections, walking vendor service calls, tracking unit readiness through Turnable, assessing and billing move-out damage charges, and physically helping where the work demands it. That includes moving furniture, assisting the facilities team with punch items, and managing the high-volume logistics that come with turning hundreds of units on a compressed timeline. Outside of peak season, the work centers on financial administration, delinquency management (with a hard target of keeping it below 2% by month-end), resident account auditing, utility billing, and monthly property walks to maintain curb appeal and code compliance. You'll also handle escalated resident concerns, respond to reputation platform reviews through Entrata, and use KPIs to track leasing velocity, concessions, and market rate performance alongside the sales team. On the people side, you'll assist with recruiting, onboarding, and coaching team members, coordinating scheduling including after-hours on-call coverage, and contributing to morale and retention through structured feedback and team development.
Responsibilities
- Work directly with the General Manager on day-to-day business functions
- Partner with the Customer and Sales Experience Manager on leasing performance,