Assistant Community Manager

Key Responsibilities

• Manage rent collection, accounts receivable, and delinquency processes.
• Process and code invoices; reconcile petty cash and vendor accounts.
• Aid with budgeting, financial reporting, and monthly review calls.
• Maintain accuracy in accounting systems (OneSite/Yardi) and financial records.
• Serve as a key liaison between residents, vendors, and the property team.

Leasing & Marketing Support

• Support leasing activities including tours, applications, move-ins, and renewals.
• Ensure compliance with Fair Housing and company leasing policies.
• Monitor market trends, update pricing, and recommend leasing strategies.
• Promote the community and organize resident events with marketing.

Resident Relations

• Provide exceptional customer service to current and prospective residents.
• Address concerns promptly and professionally to ensure retention.
• Coordinate renewals and resident engagement programs.
• Participate in resident communication, newsletters, and community outreach.

Operational Support

• Oversee office operations, recordkeeping, and daily reports.
• Collaborate closely with maintenance to ensure timely service requests and quality make-readies.
• Aid with vendor coordination, contracts, and compliance tracking.
• Assist with safety, emergency response, and key control procedures.

Team Collaboration

• Partner effectively with on-site and corporate team members.
• Provide leadership support in the Community Manager’s absence.
• Maintain professional communication with residents, vendors, and associates.

Qualifications

• Experience: 2–4 years in multifamily property management; prior Assistant Community Manager experience preferred.
• Education: Bachelor’s degree in business or related field preferred.
• Software: Proficient in Microsoft Office and property management software (OneSite, Yardi).

Skills & Competencies

• Strong organizational and communication skills.
• Exceptional customer service and problem-solving abilities.
• Financial acumen with attention to detail and accuracy.
• Ability to lead by example and maintain professionalism under pressure.
• Knowledge of Fair Housing laws and property management best practices.

Physical & Work Requirements

• Ability to stand, walk, climb stairs, and lift up to 30 lbs.
• Exposure to indoor and outdoor environments.
• Flexibility to work extended hours, weekends, and attend company events as needed.

Pay Range

$24 - $26 per hour

Benefits

Not specified

Schedule

Not specified

Company Information

Our Company is an equal Opportunity Employer. As a condition of employment, a satisfactory drug test and background check are required.

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