Assistant Community Manager

At Open Management, we own and operate manufactured housing communities across the United States with a mission to redefine property management and improve affordable housing. We take a hands-on approach that puts residents first, delivering safe, welcoming communities where comfort and connection thrive. Our experienced team manages everything from leasing and maintenance to financial reporting and resident relations, with a focus on transparency, innovation, and long-term relationships.

Guided by our core values—Trust and Integrity, Level 10 Leadership, Extreme Ownership & Collaboration, Relentless Improvement, and Level 10 Customer Service and Professionalism—we are building stronger communities and seeking team members who share our commitment to excellence. We’re a national property management platform built to scale, delivering consistent results across portfolios through strong systems, reporting, and accountability.

Our approach was built through years of operational experience, refining what actually works at the community level and turning it into a repeatable, scalable engine. Today, that foundation drives how we operate across every portfolio, holding excellence as the standard and focusing on what directly drives performance. This is not a passive environment. Our teams are expected to take ownership, drive results, and solve problems at the root. We operate with an ownership mindset, approaching every property as if our name is on the deed.

About the Role

The ideal candidate will possess strong leadership and customer service skills in order to work effectively with residents, team members, vendors, and contractors. This position will be responsible for enforcing tenant regulations, following budgets and underwriting, monitoring property improvement projects to ensure timelines are met or exceeded, helping our infill team meet and exceed occupancy projections, and attending weekly management meetings. This position requires someone who is comfortable working with various computer systems, is able to take initiative, is well organized, and is detail-oriented. Our ideal candidate will exude our company's core values of taking extreme ownership of their own personal tasks, as well as embodying extreme collaboration across teams. Prior experience in property management is preferred, but we are willing to train the right candidate.

Responsibilities

• Help oversee rent collections, distribution of late notices, and filing evictions as needed
• Enforce Park Rules and Regulations to ensure a safe and clean environment for our residents
• Monitor all park income and expenses to meet and exceed target financials for the property
• Help oversee all on-site operations including maintenance and park improvement projects
• Maintain vendor relationships to make certain all aspects of the property are running smoothly
• Coordinate repairs and renovations in a timely manner
• Show available homes to prospects to generate excitement and ensure all available units are sold in a timely manner
• Coordinate and manage all facets of resident move-in and move-outs including processing applications and ensuring smooth processes
• Establish rental rates by completing a market survey and market analysis to ensure our rents are competitive, but not under market value
• Help with marketing initiatives to generate interest from new prospects, follow up on leads, and oversee overall occupancy of the park to ensure target occupancy is met or exceeded
• Take initiative with all property and on-site level tasks, maintain a positive attitude, and exude leadership, especially with other on-site team members or vendors

Requirements

• Possess the ability to connect with a variety of personalities on the phone and in-person
• Exude extreme ownership and extreme collaboration while remaining professional during interactions with all levels of team members, partners, vendors, local officials, etc.
• Ability to use computer systems effectively and efficiently (will be trained on our specific systems, but must be proficient with using technology)
• Possess negotiation skills for vendor relations as well as home sales
• Previous project management and/or property management experience is highly desired
• Willingness and ability to conduct local travel as needed for business operations and tenant needs

Benefits

• Paid Time Off (PTO): 4 weeks in your first year
• Company-Paid Holidays: 15 per year
• Insurance: Medical, Dental, and Vision (with company-shared coverage)
• 401(k) Retirement Plan with company match

Pay

Hourly Rate: $21.00/hour