Assistant Community Manager
Morgan Properties · Syracuse, NY · 2 wk ago
Marketing$22–$25/hrFull-time
About the role
Morgan Properties is seeking an Assistant Community Manager to create exceptional resident experiences and support smooth community operations.
Responsibilities
- Be the friendly face and main point of contact for residents and visitors.
- Respond to resident needs with empathy and professionalism.
- Conduct community tours—walk-ins and those scheduled by our Regional Sales Team.
- Support move-ins and move-outs, creating a seamless experience.
- Escalate resident concerns as needed to leadership.
- Inspect homes before move-in to ensure quality.
- Walk the property and flag any maintenance or curb appeal issues.
- Auxiliary in planning and executing resident events.
- Help ensure safety standards and community policies are followed.
- Keep resident records accurate and up to date.
- Auxiliary in preparing community reports.
- Support day-to-day administrative tasks as assigned.
Requirements
- 2+ years of experience in customer service or a related field.
- Excellent communication and interpersonal skills.
- Ability to problem-solve and stay organized in a fast-paced environment.
- A valid driver’s license and the willingness to drive between communities if needed.
Qualifications
- High school diploma or equivalent.
- Valid driver’s license.
Skills
- Customer service skills.
- Problem-solving skills.
- Organizational skills.
- Communication skills.
- Administrative support skills.
Benefits
- Excellent Pay: $22.00-$25.00/hour
- 20% Apartment Rental Discount
- $300 Morgan Essentials – paid quarterly
- Renewal Commissions
- Education/Tuition Reimbursement
- Medical, Dental, and Vision Insurance
- Life and AD&D Insurance
- 401(k) Retirement Plan with Company Match
- Generous Paid Time Off, including 10 Holidays per Year and Sick Leave
Pay
Pay range: $22.00-$25.00/hour
Schedule
Hours vary based on community needs.