Assistant Community Manager

About the role

We are looking for an Assistant Community Manager to help us create a community our residents are proud to call home at one of our beautiful multifamily properties, The Arbours of Hermitage in Hermitage, TN.

Responsibilities

• Assist the Community Manager with daily property operations.
• Build strong resident relationships and provide outstanding customer service.
• Lead collections efforts, including rent payments, delinquency follow-up, and payment plans.
• Support leasing efforts, renewals, and resident retention programs.
• Process lease paperwork, reporting, and compliance tasks.
• Step in to lead when the Community Manager is out.
• Work alongside a supportive, fun-loving team.

Why You'll Love It Here

• We value strong resident relationships and give you the tools to succeed in customer service and collections.
• We believe in promoting from within, offering a clear path to Community Manager and beyond.
• We believe in teamwork—your ideas and input will help shape how we serve our residents.
• Grow your career in multifamily housing while making a difference every day!

Benefits

• Medical Insurance (77% of employee/dependent premium paid by Lion)
• Dental Insurance (99% of employee premium paid by Lion)
• Vision Insurance (99% of employee premium paid by Lion)
• Voluntary Plans including Life/AD&D, Accident, Critical Illness, Hospital Indemnity, and Pet Insurance
• 401(k) Retirement Savings Plan (6% Company Match)
• Paid Time Off: Vacation, Sick Leave, Bereavement Leave, Holidays (New Years Day, MLK Day, Presidents Day, Memorial Day, Juneteenth, Independence Day, Labor Day, Thanksgiving Day, Day After Thanksgiving, Christmas Eve, Christmas Day)
• Paid Parental Leave
• Paid Volunteer Time Off
• Employee Assistance Program
• Rewards Program

Requirements

• 1–2 years of property management or leasing experience preferred.
• Strong background in resident relations and collections management.
• Excellent communication, organization, and problem-solving skills.
• Familiarity with property management software (Yardi).
• A positive, team-oriented mindset.
• Valid Driver's License and insured operable vehicle (Mileage Reimbursement offered).