Assistant Community Manager

Havenpark Communities was founded on the mission of creating caring communities for both our residents and employees. Havenpark has a portfolio of 100+ communities and more than 30,000 homesites across the U.S. We are experiencing intentional, rapid growth by continuously acquiring communities. At Havenpark Communities, our mission is to make caring communities attainable for responsible residents across America. We acquire, improve, and operate manufactured home communities. Our unique culture is fun, rewarding, and inclusive of all, guided by five core values: Respect, Grit, Collaboration, Stewardship, and Boldness. Great communities don’t run themselves — they’re built by people who care. People who notice when a resident is frustrated and take action. People who keep operations tight, follow through on the details, and show up every day with a positive, can-do attitude.

About the Role

As an Assistant Community Manager, you’ll play a hands-on role in keeping your community running smoothly — from resident relations and collections to leasing support and work order management. You’ll work closely with your Community Manager, learning the business from the inside out while making a real difference for residents every day. Occasional travel may be required on an annual or semi-annual basis.

Responsibilities

Resident Relations

• Be a visible, approachable presence in the community — someone residents trust and feel comfortable coming to
• Address resident concerns with genuine care and a sense of urgency, knowing when to escalate to the Community Manager
• Plan and execute community events that bring residents together and foster a true sense of belonging

Collections

• Prepare resident bills and statements for Community Manager approval
• Ensure all rent is collected accurately and on time
• Execute required legal notices and actions in full compliance with state law and Fair Housing Standards

Sales & Leasing Support

• Help ensure homes are move-in ready and meet Havenpark’s quality standards
• Support the Community Manager and Sales & Leasing Agent with document preparation and coordination for new move-ins and lease renewals

Work Order Management

• Oversee the work order process to ensure all rental maintenance requests are resolved within 48 hours of receipt
• Keep accurate records and communicate status updates to residents and the operations team

Requirements

• At least 1 year of experience in property management or a related field
• Strong verbal and written communication skills — you connect easily with residents, teammates, and leadership
• Highly organized with a sharp eye for detail and a knack for juggling multiple priorities
• A self-starter who takes initiative and follows through without being asked twice
• A collaborative, team-first mindset with a genuine desire to grow
• Comfortable with office technology and spending time both at a desk and walking the community
• Ability to pass a criminal background check

Benefits

• Competitive salary
• Comprehensive health benefits
• Generous paid time off
• Paid holidays
• 401(k) with a 6% company match
• Infinite opportunities to learn, develop, and sharpen skills

This role is more than an assistant position — it’s a launchpad. Many of our Community Managers started exactly where you’re starting, and we’re committed to developing the next generation of leaders from within. You’ll be supported, challenged, and given room to grow in a company that takes its values seriously: Respect, Grit, Collaboration, Stewardship, and Boldness.