Assistant Community Manager

About the role

The Assistant Community Manager is responsible for the management and oversight of assigned residential community(-ies) with the goal of maximizing asset value, customer satisfaction, and revenue. Previous experience in property management is required.

Responsibilities

• Assists in managing all aspects of a building’s occupancy and maintenance.
• Communicates with tenants regarding property-related issues.
• Coordinates with tenants and third parties to address maintenance and facility needs.
• Collaborates with the property management team to produce advertising materials.
• Meets with prospective tenants to show properties, conduct interviews, receive rental applications, and explain terms of occupancy.
• Processes applications and conducts credit checks.
• Collects monthly fees and maintains records of payments and rental activity.
• Prepares budgets and financial reports.
• Coordinates with outside vendors for trash removal, maintenance, landscaping, security, and other services.
• Investigates and helps resolve complaints, disturbances, and violations.
• Complies with anti-discrimination laws regarding housing, renting, and advertising.
• Contributes to team efforts by accomplishing related tasks as needed.

Requirements

• Adherence to the company’s mission and values in all aspects of the job.
• Excellent communication and interpersonal skills.
• Detail-oriented and highly organized.
• Strong customer service skills.
• Ability to multitask efficiently.
• Excellent critical thinking and problem-solving skills.
• Solid understanding of anti-discrimination housing laws.
• Responsive and open to feedback and growth.
• Must pass a pre-employment background screening (and, effective June 1, 2026, a pre-employment drug screening).

Skills

• In-depth knowledge of all rules and regulations surrounding property management.
• Competency in MS Office and relevant databases and software.
• Customer focus and bottom-line orientation.
• Interpersonal savvy with strong communication and presentation skills.
• Well-organized with excellent time management skills.

Physical Requirements

• Mobility to work in a standard office setting and use standard office equipment, including a computer.
• Sitting or standing for long periods and frequent viewing of a computer screen.
• Hearing and speaking to exchange information in person, on the telephone, and via video teleconferencing.
• Ability to read, prepare, and proofread documents, and perform visual inspections of property assets.
• Moderate to prolonged periods of walking, climbing stairs, ramps, or ladders, bending, crouching, kneeling, or crawling during property inspections.
• Lifting, carrying, pushing, and pulling materials and objects up to 25 pounds.

Pay

Compensation for this position ranges from $45,000 to $52,000 per year, commensurate with qualifications and experience.

Schedule

This is a full-time, exempt (salaried) position. The role is in-office and requires COVID-19 vaccination, with exemptions for religious or medical reasons.

Benefits

• Medical, dental, and vision insurance.
• 401(k) retirement plan with company matching.
• Generous vacation and paid time off.
• Employee referral program.
• Complementary employee parking.
• Opportunities for continuing education and training.