Assistant Community Manager

About the role

Envolve Client Services Group owns and professionally manages apartment communities located throughout the southeastern United States. We are a company whose success is measured by our residents' satisfaction in making their apartment homes and community a great place to be. We are currently searching for a full-time Assistant Community Manager to work at Lamar Crossing located in Memphis, TN.

Responsibilities

• Assist in directing and supervision of maintenance, janitorial, and housekeeping
• Assist Manager in inspecting the physical exterior and interior of the property
• Make recommendations to Community Manager for necessary improvements or changes
• Help create and maintain a company direction designed to develop loyalty, team spirit, and unity
• Assist Manager in supervision of any leasing activities
• Maintain a current knowledge of area competition and market conditions
• Make periodic reports to Manager after visiting surrounding competition
• Complete or supervise completion and accuracy of weekly activity reports
• Complete or supervise completion and accuracy of all rental applications and recording of all rental and leasing agreements
• Assist Manager in training of any on-site leasing personnel
• Assist Community Manager in the reporting, assigning, and recording of all resident maintenance requests
• Assist Manager in the implementation of resident renewal and retention programs
• Assist Manager in handling resident requests and in communicating with residents
• Responsible for the collection, receipting, and recording of all rent payments
• Collection of all delinquent accounts
• Complete and ensure accuracy of all month-ending reports on income and leases
• Daily recording and reporting of all bank deposits
• Collection of all NSF (non-sufficient funds) payments
• Legal filing for delinquent accounts and follow-through until eviction is complete under Manager’s direction
• Other duties as assigned

Requirements

• High School diploma or equivalent; some college strongly preferred
• 1 - 2 years of property management experience or equivalent business experience
• 1 – 3 years of experience in leasing, sales, hospitality, or customer service

Skills

• Ability to interact with employees, residents, and prospective residents with strong communication skills
• Ability to take directions and corrections from supervisors and improve from feedback
• Above-average accounting and budgeting skills
• Ability to assess current market status and develop new marketing and leasing strategies
• Ability to assume Manager responsibilities in the absence of the Manager, with a working knowledge of all Manager duties
• Maintain a professional appearance and flexibility to work on-site with employees, residents, and prospective residents
• Strong multi-tasking abilities

Pay

$18.00 - $19.00 per hour

Benefits

• Competitive salaries and bonuses
• Medical, dental, and vision insurance
• 401(k) plan with employer match
• Short-term and long-term disability insurance
• Life/AD&D insurance
• Paid Time Off
• 11 paid holidays
• Employee Assistance Program
• Career advancement opportunities
• Training and development programs