Assistant Community Manager

About the Role

Support the day-to-day operations of Carolina Point, a 346-apartment-home community in Greenville, SC. This role requires strong leadership, leasing, administrative, and resident-relations skills to assist with leasing performance, outreach marketing, financial management, resident satisfaction, and overall community operations to drive performance and profitability.

Responsibilities

• Meet monthly leasing goals and maintain a conversion ratio that aligns with CRC policy and expectations.
• Track and report weekly traffic trends, leasing objections, and market feedback to support pricing recommendations.
• Coach and develop a team of two Leasing Specialists, including holding bi-weekly meetings to review progress and goals.
• Manage delinquency through timely and consistent communication with current and former residents.
• Collect and promptly post resident payments.
• Inspect apartments at move-out, assess damages, and prepare SLOCs (Standard Lists of Charges).
• Ensure make-ready units are completed on time and maintained in good condition to deliver a quality product.
• Address and resolve resident issues, escalating concerns to the Community Manager when appropriate.
• Assist with renewals to support budgeted retention goals.
• Support renter’s insurance compliance in accordance with CRC policy and expectations.
• Inspect the community daily to ensure curb appeal standards are met.

Requirements

• Minimum of 2 years of Multifamily experience.
• Previous management/supervisory experience a plus.
• Yardi experience preferred.
• Strong communication skills.
• Willing to work one Saturday per month while maintaining a 40-hour work week; additional Saturdays may be required if needed.
• Strong leasing background with a demonstrated ability to meet or exceed a 35% conversion ratio.
• Experience with renewals, delinquency management, administrative processes, and resident relations.
• Strong organizational skills, follow-up, attention to detail, and ability to manage multiple priorities.

Benefits

• Hourly pay rate + monthly commission + quarterly bonus.
• $500.00 per month Team Member Management Rent Discount for live-on (if desired).
• Paid training.
• Health, dental, and vision insurance.
• 401K matching.
• Fun events.

Pay

Hourly pay rate + monthly commission + quarterly bonus + $500.00 per month Team Member Management Rent Discount.

Schedule

40-hour work week with one Saturday per month required; additional Saturdays may be needed.