Assistant Community Manager

CCH builds and manages quality, affordable housing in caring communities. Our vision is to transform communities by fostering human dignity, mutual respect, personal independence, and supportive environments.

Our values include sustainability, integrity, and independence, empowering people to age in place with dignity.

About the role

The Assistant Community Manager (ACM) supports and advances all efforts to maintain the efficient and safe management of an assigned Senior Community. The ACM helps maintain positive rapport and communication with fellow employees, residents, regulatory agencies, and community constituents.

Responsibilities

• Contribute to caring and positive working and living environments for all employees and residents.
• Model and help ensure compliance with CCH policy and funder and regulatory requirements.
• Provide accurate financial recordkeeping by performing data entry, transmitting information electronically, and generating reports.
• Perform timely and correct income re-certifications for all residents and properly maintain the resident file system.
• Assist in managing tenant relations.
• Assist the Community Manager with the marketing of vacant units in accordance with an approved marketing plan aligned with all federal, state, local, and regulatory requirements.
• Assist with maintaining property wait list and process applications in conformance with compliance regulations, including screening, interviewing, and processing applicants to fill building vacancies.
• Collect rent and account for monies collected.
• Assist in resident move-in/move-out procedures and unit inspections.
• Prepare for site and other inspections (including INSPIRE, MOR, and annual audit) by reviewing pertinent checklists and forms and ensuring all requested documentation is located and accessible at the site.
• Act on the Community Manager’s behalf in the event of their absence.
• Other duties as assigned.

Reporting

This position reports directly to the Community Manager and does not have any supervisory responsibilities.

Pay

The salary range for this position is $21.22–$25.67 outside of California. Based on CCH’s compensation philosophy, the majority of new hires are brought in at the minimum of the salary range.

Benefits

• Health, dental, vision, and life insurance
• 8% employer contribution for retirement

Schedule

This is a full-time, non-exempt position based at Woodland Christian Towers, 600 E. Tidwell Road, Houston, TX 77022.

Physical Demands

• Continual sitting, typing, and repetitive computer use for up to 8 hours a day.
• Frequent communication with others, including hearing and speaking clearly with individuals and groups, in person and via phone and video calls.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Qualifications

• High School Diploma or GED required.
• Previous property management experience is preferred.
• Knowledge of HUD/Section 8, Tax Credits, and the systems related to managing these programs preferred.
• Proficient with Microsoft Office 365 platform and ability to quickly learn the organization’s other systems.
• Strong analytical and problem-solving skills.
• Strong interpersonal skills, including written and oral communications.
• Ability to serve with integrity, professionalism, and confidentiality.
• Ability to prioritize tasks and consistently meet project deadlines.

CCH conducts background checks on all candidates who have received a conditional job offer. Satisfactory completion of a background check is a requirement of employment with CCH.