Assistant Community Manager

Job Purpose

The Assistant Community Manager’s responsibility is to assist the Community Manager in the day-to-day management of their assigned apartment community. The Assistant Community Manager will work closely with the Community Manager to represent BRG with industry knowledge and professionalism in order to maintain the highest level of occupancy possible at the apartment community.

Essential Duties

• Supervises multiple employees in the absence of the Community Manager
• Aid in maintaining satisfactory occupancy levels
• Aid in maintaining excellent resident relations
• Resolve resident concerns and ensure customer satisfaction
• Aid in all leasing activities including: touring the community, closing sales, processing applications, preparing paperwork, timely follow-up, and obtaining signatures prior to move-in
• Enforce lease agreements and community rules and regulations
• Aid in monitoring and overseeing maintenance related activities
• Aid in rent collection (including notifying residents and developing payment plans), posting rent payments and making bank deposits
• Review property performance to budget daily with the Community Manager
• Aid in managing, leading, and motivating the leasing and maintenance staff
• Aid in maintaining market survey data
• Assist with resident relation and retention programs
• Answer incoming telephone calls, check for messages and handle accordingly
• Inspect apartments for move-in readiness
• Inspect apartments upon move-out and prepare move-out paperwork
• Demonstrate and maintain a working knowledge of fair housing laws and rules and regulations concerning apartment leasing and management
• Issue Purchase Orders from Yardi software for maintenance services, products, and inventory
• Help deliver any non-eviction notices and communications to residents
• Help keep office orderly between professional cleanings
• File and maintain company documents such as resident forms and letters, work orders, etc.
• All other duties as assigned

Benefits

• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Professional development assistance
• Referral program
• Vision insurance

Schedule

8 hour shift
Monday to Friday

Supplemental Pay Types

• Bonus pay
• Commission pay

Licenses/Certifications

• Driver's License (Required)
• Auto Insurance (Required)

Transportation Requirements

• Employees must have private, reliable transportation to travel to various job sites throughout the day.
• A valid driver’s license and current auto insurance are mandatory.
• The ability to travel for periods of time, including daily and weekly commitments, is essential for effectively fulfilling various duties.

Work Location

In person

Pay Range

$22 - $25 per hour