Assistant Community Manager
About the Company
Asset Living is a third-party management firm and a proven partner in fostering thriving communities nationwide. Founded in 1986, Asset Living has decades of experience delivering exceptional value to our partners. Since the beginning, our undeniable passion has driven our organic growth from a small property management firm to one of the most trusted allies in real estate. Asset Living's growing portfolio includes a multitude of properties across the country that span the multifamily, single-family home rentals, affordable housing, build-to-rent, active adult, and student housing divisions.
Asset Living is a fast-growing company made up of talented individuals from diverse backgrounds that differentiate us and help us drive innovation and results for our clients and communities across the US. At Asset Living, we wholeheartedly believe 'Together We Lead, Together We Succeed’. We empower each other to lead by example, collaborate, and evolve – inspired by our belief that we can continually improve as individuals and as an organization.
Responsibilities
The Assistant Community Manager is responsible for overseeing, under the supervision of the Community Manager, the everyday operations and financial functions of the housing community. As the Assistant Community Manager, you will play a vital role in the delinquency and collection of rent to optimize the property's cash flow and financial position.
- Financial Management: posting all payments and income received, processing and reconciling daily all account receivables, monitoring and following up on bad debt, and helping the property meet budgeted revenues, expenses, and Net Operating Income.
- Personnel Management: regular/daily onsite attendance, using consistent techniques to screen, hire, train, coach, and develop onsite staff, ensuring the effectiveness of staff through ongoing training and coaching.
- Strategic Leasing Management: ensuring staff leasing techniques are effective, implementing marketing strategies, dealing with resident complaints, and developing and implementing resident retention programs.
- Administrative Management: managing excellent customer service, monitoring service request turnaround and responsiveness of maintenance staff, maintaining property appearance, and ensuring repairs are noted and completed on a timely basis.
Requirements
- High School Diploma or Equivalent; Bachelor’s degree preferred or two years experience in the housing industry; or one to two years related experience and/or training; or equivalent combination of education and experience.
- Ability to understand and perform all onsite software functions; basic computer skills required.
- Basic knowledge of Fair Housing Laws and OSHA requirements.
Physical Requirements
While performing the duties of this job, the employee is regularly required to remain in a stationary position, often standing or sitting for prolonged periods, communicate with others to exchange information, repeat motions that may include wrists, hands, and/or fingers, assessing the accuracy, assess the accuracy, neatness, and thoroughness of the work assigned.
The employee is frequently required to move about to accomplish tasks or move from one worksite to another, and is occasionally required to ascend/descend ladders, stairs, scaffolding, ramps, step stools, and the like, move self into different positions to accomplish tasks in various environments including tight and confined spaces.
Benefits and Pay
Our employment offer is accompanied by additional compensation associated with our comprehensive total rewards package, which includes benefits (medical, dental, vision, life, accidental, and disability insurance), 401K with employer matching, and commission and performance bonuses, when applicable. Full-time employees also receive paid sick days and company holidays.
Salary Range: $22 per hour to $24 per hour