Jobs · Customer Service · Texas

Assistant Community Manager - Affordable

Fairfield Residential · Fort Worth, TX · 1 mo ago
Customer Service$22.37–$29.08/hrFull-time
We need to output HTML fragment with sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. Must not repeat job title. Must not include Job ID etc. Must remove boilerplate. Must preserve all substantive info. We need to parse the posting. Content: - Community: Ironwood Crossing Townhomes Number of Units: 280 (metadata, maybe minor, can be short p or drop). Probably we can include as a short p. - About Fairfield: description paragraph. - About The Role: description paragraph. - What You'll Do: bullet list of duties (Accounting & Reporting, Affordable Housing Compliance, Customer Service & Leasing, Team Collaboration). Each bullet may have sub-bullets. - Why You'll Love Fairfield: paragraph about culture, benefits etc. - What We're Looking For: list of requirements (experience, skills, etc.) - Join Our Team! etc (call to action) - remove application instructions. - Estimated Rate of Pay: $22.37 - $29.08 (Pay section). Also note non-exempt etc. - Benefits: list of benefits: Paid time off, paid holidays and sick days, paid time off for volunteering activities (optional), Matched 401(k), Medical, dental & vision insurance, Flexible spending account, Life insurance. - Schedule: Ability to work a flexible schedule to include weekends, evenings, and some holidays. Also maybe mention flexible schedule. We need sections: About the role (maybe combine About The Role and About Fairfield? The instruction: use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we need headings exactly those strings? It says e.g., so we can use those headings. We should include sections only if posting has real specific content. We have content for About the role (the "About The Role" paragraph). Also we have About Fairfield (company overview) maybe could go under About the role? But we could treat About the role as the role description; About Fairfield maybe not needed as separate heading. Could include under About the role as part of prose. Responsibilities: we have "What You'll Do" with bullet list. Requirements: we have "What We're Looking For" list. Qualifications: maybe overlapping with Requirements; but we could treat Qualifications as education/certifications (high school diploma, HCCP preferred, COS/CPO preferred). Could split. Skills: maybe technical skills (Yardi, Microsoft Office, math/accounting, fair housing laws). Could be separate. Benefits: we have list. Pay: we have pay range. Schedule: we have flexible schedule. We must not create sections with filler like "commensurate with experience". We have actual content. We need to output only HTML fragment, no /, no markdown fences. We'll produce something like:

About the role

...

Responsibilities

  • Accounting & Reporting
    • Collect and post rent, process invoices, and prepare monthly financial reports.
    • Complete bank deposits and account reconciliations.
    • Use Yardi software to manage property financials.
  • Affordable Housing Compliance
    • Verify income and monitor rent limits for LIHTC and/or HUD programs.
    • Prepare for inspections and maintain housing authority relationships.
  • Customer Service & Leasing
    • Lease apartments and respond to resident inquiries promptly.
    • Promote resident satisfaction and retention.
  • Team Collaboration
    • Mentor leasing team members and support the Community Manager in daily operations.

Requirements

  • Minimum of one year of residential leasing, sales, and/or property management experience.
  • Minimum of one year of LIHTC experience.
  • Experience in leadership and supervising a staff preferred.
  • Experience using Yardi or other related property management accounting software.
  • Strong knowledge of Microsoft Outlook, Word, and Excel.
  • Strong math and accounting skills.
  • Understanding of financial statements (budget, financial reports, accounting information, etc.).
  • Strong understanding of federal, state, and local fair housing laws and provisions.
  • High school diploma or equivalent required.
  • Valid driver’s license is required.

Qualifications

  • Housing Credit Certified Professional (HCCP) designation preferred.
  • Knowledge of Low Income Housing Tax Credit (LIHTC).
  • Knowledge of IRS 8823 guide and HUD 4350.3 manual.
  • Certified Occupancy Specialist (COS) or Certified Professional of Occupancy (CPO) designation preferred if HUD property.

Skills

  • Strong math and accounting skills.
  • Proficiency with Yardi software.
  • Proficiency with Microsoft Outlook, Word, Excel.
  • Ability to work a flexible schedule to include weekends, evenings, and some holidays.
But note we already have math/accounting skills in Requirements; duplication okay but maybe we should avoid duplication. Could combine but it's okay. Better to keep Skills separate: maybe "Strong math and accounting skills", "Proficiency with Yardi", "Proficiency with Microsoft Office", "Strong communication and customer service skills" (though not explicitly). We'll stick to what's in posting. Benefits:

Benefits

  • Paid time off, paid holidays and sick days
  • Paid time off for volunteering activities (optional)
  • Matched 401(k)
  • Medical, dental & vision insurance
  • Flexible spending account
  • Life insurance
Pay:

Pay

Estimated rate of pay: $22.37 - $29.08 per hour (non‑exempt).

Schedule:

Schedule

Ability to work a flexible schedule to include weekends, evenings, and some holidays.

Also we might include a short p for community metadata: maybe after About the role? Could include a p before sections:

Community: Ironwood Crossing Townhomes – 280 units.

We must not repeat job title. Not include navigation etc. We must ensure we don't include any boilerplate like "We are a leader..." etc? That's substantive about company culture; we could include under About the role or maybe a separate About Fairfield but not required. Could incorporate into About the role paragraph. We need to preserve ALL substantive information; we must not omit any. Let's list all substantive info from posting: - Community: Ironwood Crossing Townhomes Number of Units: 280 - About Fairfield: description (leader in multifamily housing, passionate about exceptional apartment living, dedicated to investing in people, culture built on trust, support, drive to do great work, opportunities to make impact, develop skills, be part of something bigger, build future with us) - About The Role: description (Assistant Community Manager – Affordable, support property operations, ensure compliance with affordable housing programs, deliver exceptional customer service, ideal for someone ready to take next step in property management while mentoring leasing teams and driving resident satisfaction) - What You'll Do: * Accounting & Reporting: Collect and post rent, process invoices, prepare monthly financial reports; Complete bank deposits and account reconciliations; Use Yardi software to manage property financials. * Affordable Housing Compliance: Verify income and monitor rent limits for LIHTC and/or HUD programs; Prepare for inspections and maintain housing authority relationships. * Customer Service & Leasing: Lease apartments and respond to resident inquiries promptly; Promote resident satisfaction and retention. * Team Collaboration: Mentor leasing team members and support the Community Manager in daily operations. - Why You'll Love Fairfield: description (creating communities people proud to call home, partnership, rewarding career with personal growth, open-dialogue environment encourages growth and sharing ideas, associates key to success, culture reflects that; Driven by Vision: vertically integrated operator and investment manager with in-house development, construction, acquisition, property and asset management; Career Growth & Learning: values new ideas, offers training, coaching, mentoring; Culture of Collaboration: professional supportive environment; A Company that Cares: robust benefit packages focus on quality of care and affordability; competitive compensation plans, 401(k) matching, paid time off including sick days and volunteer time off (VTO) to support causes) - What We're Looking For: * Minimum of one year of residential leasing, sales, and/or property management experience required. * Minimum of one year of LIHTC experience required. * Experience in leadership and supervising a staff preferred. * Experience using Yardi or other related property management accounting software. * Strong knowledge of Microsoft Outlook, Word, and Excel. * Strong math and accounting skills. * Understanding of financial statements (budget, financial reports, accounting information, etc.). * Strong understanding of federal, state, and local fair housing laws and provisions. * High school diploma or equivalent required. * Housing Credit Certified Professional (HCCP) designation preferred. * Knowledge of Low Income Housing Tax Credit (LIHTC). * Knowledge of IRS 8823 guide and HUD 4350.3 manual. * Certified Occupancy Specialist (COS) or Certified Professional of Occupancy (CPO) designation preferred if HUD property. * Ability to work a flexible schedule to include weekends, evenings, and some holidays. * Valid driver’s license is required. - Join Our Team! (call to action) - remove. - Estimated Rate of Pay: $22.37 - $29.08 (non-exempt; range reflects hourly rates; determined by skills and experience required, location and job complexity; potential offers may vary based on skills, education, experience; base rate only, does not include allowances, perks, commissions or bonuses; Pay range is a calculation based on a midpoint price; Fairfield complies with wage and hour laws) - In addition to base salary, Fairfield offers all full time associates the following, upon meeting eligibility requirements: * Paid time off, paid holidays and sick days * Paid time off for volunteering activities (optional) * Matched 401(k) * Medical, dental & vision insurance * Flexible spending account * Life insurance - Pay range is a calculation based on a midpoint price. (already covered) - Fairfield complies with all wage and hour laws, including minimum wage and salary exempt requirements. (maybe include in Pay section) We need to ensure we include all that. We must not include "Join Our Team! Ready to make an impact? Apply today!" (application instructions). Remove. We must not include duplicated lines. We need to avoid repeating same content in multiple sections unnecessarily but it's okay if it's needed to preserve info. We'll structure:

Community: Ironwood Crossing Townhomes – 280 units.

About the role

... combine About Fairfield and About The Role? Might be too long but okay. We'll include two paragraphs: first about Fairfield, second about the role.

Responsibilities

    ... as above.

    Requirements

      ... include experience, education, license, etc.

      Qualifications

        ... include

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