Jobs · Customer Service · North Carolina

Assistant Community Manager - Affordable

Fairfield Residential · Durham, NC · 1 wk ago
Customer Service$22.62–$29.4/hrFull-time

Community: Greens of Pine Glen | Number of Units: 168

About the role

As an Assistant Community Manager – Affordable, you’ll play a key role in supporting property operations, ensuring compliance with affordable housing programs, and delivering exceptional customer service. This position is ideal for someone ready to take the next step in property management while mentoring leasing teams and driving resident satisfaction.

Responsibilities

  • Accounting & Reporting: Collect and post rent, process invoices, and prepare monthly financial reports; complete bank deposits and account reconciliations; use Yardi software to manage property financials.
  • Affordable Housing Compliance: Verify income and monitor rent limits for LIHTC and/or HUD programs; prepare for inspections and maintain housing authority relationships.
  • Customer Service & Leasing: Lease apartments and respond to resident inquiries promptly; promote resident satisfaction and retention.
  • Team Collaboration: Mentor leasing team members and support the Community Manager in daily operations.

Requirements

  • Minimum of one year of residential leasing, sales, and/or property management experience required.
  • Minimum of one year of LIHTC experience required.
  • Experience in leadership and supervising a staff preferred.
  • Experience using Yardi or other related property management accounting software.
  • Strong knowledge of Microsoft Outlook, Word, and Excel.
  • Strong math and accounting skills.
  • Understanding of financial statements (budget, financial reports, accounting information, etc.).
  • Strong understanding of federal, state, and local fair housing laws and provisions.
  • High school diploma or equivalent required.
  • Housing Credit Certified Professional (HCCP) designation preferred.
  • Knowledge of Low Income Housing Tax Credit (LIHTC).
  • Knowledge of IRS 8823 guide and HUD 4350.3 manual.
  • Certified Occupancy Specialist (COS) or Certified Professional of Occupancy (CPO) designation preferred if HUD property.
  • Ability to work a flexible schedule to include weekends, evenings, and some holidays.
  • Valid driver’s license is required.

Benefits

  • Competitive compensation plans.
  • 401(k) matching.
  • Paid time off, including sick days and volunteer time off (VTO).
  • Paid holidays.
  • Medical, dental & vision insurance

Similar jobs

Assistant Manager

FlowerHireHawthorne, CA· 1 mo ago
Product$25/hrapply on x.careersincannabis.com

Assistant Manager

Leslie'sKansas City, MO· 2 mo ago
OTHR$18–$20/hrapply on recruiting2.ultipro.com

Assistant Manager

Foot LockerLiberty Township, OH· 2 mo ago
OTHR$16.5/hrapply on careers.footlocker.com

Assistant Manager

Murphy USAMount Juliet, TN· 2 mo ago
OTHR$13.75–$14.25/hrapply on sjobs.brassring.com

Assistant Manager

World MarketNewport News, VA· 2 mo ago
OTHR$17.77–$21.77/hrapply on worldmarket.wd5.myworkdayjobs.com

Assistant Manager

Windsor FashionsOverland Park, KS· 2 mo ago
OTHRapply on paycomonline.net