Assistant Coffee Shop Manager

About the role

Assistant Restaurant Manager position at a Dunkin' Donuts location within LaGuardia International Airport, overseeing front and back of house operations in a high-volume airport coffee shop environment.

Responsibilities

• Oversee Front and Back of House Operations: Supervise, manage, and evaluate Team Member performance, providing feedback and ensuring task completion.
• Ensure Food Quality and Safety: Maintain recipe adherence, portion control, and compliance with brand and food safety standards.
• Control Costs: Manage food and labor expenses to maximize profitability.
• Lead and Develop the Team: Recruit, train, and guide a team of dedicated Food Travel Experts. Set goals and foster a positive, efficient work environment.
• Maintain Systems and Standards: Ensure compliance with company policies, state health, and sanitation regulations.
• Merchandising: Manage inventory, display standards, and signage.
• Office Management: Oversee funds management, inventory, purchasing, scheduling, and payroll.
• Forecasting and Budgeting: Assist in sales performance monitoring and budget analysis.
• Problem Solving: Address and escalate routine issues as needed.

Requirements

• 2+ years of restaurant/food service experience in a management or supervisory capacity.
• Coffee shop management experience required.

Qualifications

• High School Diploma or equivalent; Associate’s degree or relevant coursework preferred.
• Culinary background is desirable.

Skills

• Proficiency in MS Office and POS systems.
• Strong organizational abilities.
• Strong communication skills.
• Ability to work with executives and diverse teams.
• Proven track record in conflict resolution.

Benefits

• Health, Dental, Vision, and Life Insurance.
• Paid Time Off.
• 401K with company match.
• Employee Assistance Program.

Pay

• Up to $65,000 per year.
• Opportunity for quarterly bonus and year-end super bonus.