Assistant Coach

About the role

As an Assistant Coach (Assistant General Manager) you support your store as a leader, strategist, and mentor. You’ll inspire your team, drive operational excellence, and deliver exceptional guest experiences using data‑driven insights to build healthier communities through real food.

Sweetgreen is a national restaurant brand dedicated to building healthier communities by connecting people to real food. Since 2007, Sweetgreen has reimagined fast food to be fresh, flavorful, and rooted in relationships with farmers and communities. The company is committed to developing its people in restaurants and support centers, offering clear career paths and a collaborative culture.

Responsibilities

• People + Leading the Team: Partner with the Head Coach on hiring, onboarding, and training; foster a culture of trust and recognition; anticipate operational needs and adjust deployment; provide hands‑on coaching, step in during peak times or staffing gaps, and ensure clear communication for consistent execution.
• Food Safety + Journey: Uphold high standards for food safety, cleanliness, and equipment maintenance by inspecting food quality, checking temperatures, and ensuring compliance; resolve facility, supply, and quality issues promptly; ensure team member safety and strong audit performance.
• Customer Experience: Ensure a clean, hospitable, brand‑aligned guest journey by upholding SWEET standards, acting on guest experience metrics, and making timely business decisions to deliver fast, accurate, and memorable in‑store and digital experiences.
• Financial + Business Acumen: Support operational excellence by managing controllable costs, executing schedules, and partnering with the Head Coach to drive sales and implement short‑ and long‑term strategies using insights from the Ops Dashboard.
• Systems, Process + Tech: Ensure effective team deployment and expert use of systems by supporting daily operations, troubleshooting issues, and prioritizing tasks to drive smooth and efficient execution.
• Assistant Coach Career Path Duties: Perform all essential functions outlined in the Shift Leader role, including those from the Kitchen Lead and Team Member roles.

Requirements

• 2+ years in a restaurant management or supervisory role.
• Experience managing and developing 6+ team members per shift.
• Experience in fast‑casual restaurant chains, preferably with local, organic, and sustainable products.
• Hands‑on experience with tech tools and systems used in operations and scheduling.
• Proven leadership with strong problem‑solving skills and the ability to make confident decisions under pressure.
• Excellent communication skills; ability to foster positive team culture, mentor employees, and deliver exceptional guest experiences.
• Highly organized, reliable multitasker with experience in scheduling, coaching, and performance oversight.
• Food Handler or ServSafe certification.
• Must meet all physical requirements for the career path (Assistant Coach, Shift Leader, Kitchen Lead, Team Member).
• Minimum availability of 30 hours per week.
• Must be 18 years of age or older and authorized to work in the United States.

Benefits

• Competitive base salary plus 15% bonus potential.
• Medical, dental, and vision insurance plans for you and your family.
• Paid vacation and wellness time.
• 401(k) retirement program.
• Paid family leave supporting new parents.
• Complimentary greens and Sweetgreen swag.
• Opportunity to make a real impact by growing team members and connecting people to real food.
• Collaborative team that lives core values and supports one another.
• Clear career path with personal and professional development opportunities.

Pay

Starting salary range based on experience: $60,000 — $68,000 USD.