Assistant Club Manager

About the role

At Retro Fitness we are not just running clubs we are building communities. As an Assistant Club Manager you will play a key role in leading and developing a high-performing team delivering exceptional member service and driving key revenue results. This is a pipeline role for future Club Manager ideal candidates will be ready to step into a Club Manager role within 12 to 18 months based on performance.

Responsibilities

• Support the Club Manager in all day-to-day operations across Sales, Fitness and Front Desk
• Lead by example and coach staff on service standards, cleanliness and sales processes
• Own daily sales responsibilities by coaching the front desk team, promoting training packages and contributing directly to membership growth
• Help onboard and train new team members and ensure staff follow all Retro Fitness procedures
• Solve member concerns quickly and professionally
• Jump in to help wherever needed to keep the club running smoothly
• Must be available to work flexible hours including early mornings, evenings and weekends

Requirements

• One or more years of keyholder shift leader or team lead experience in fitness, hospitality or retail
• Comfortable working in a sales-driven environment
• Confident communicator and positive motivator
• Organized, accountable and calm under pressure
• CPR or AED certification or willingness to obtain within 30 days

Qualifications

• Experience selling memberships, personal training or wellness products
• Familiarity with gym operations or club management systems
• Proven ability to coach a team to hit sales or service targets
• Desire to grow into a Club Manager role within the next 12 to 18 months

Benefits

• 401(k) matching
• Bonus based on performance
• Company parties
• Competitive salary
• Dental insurance
• Employee discounts
• Free uniforms
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance
• Wellness resources
• Free gym membership
• Branded uniforms provided

Pay

Compensation: $17.00 - $21.00 per hour (hourly plus monthly PT commissions and performance bonus)

Schedule

Must be available to work flexible hours including early mornings, evenings and weekends.