Assistant Clinical Operations Manager

About the role

The Assistant Clinical Operations Manager will provide support to the day-to-day operations of the clinic as well as manage daily operational and administrative activities. This individual is responsible for the overall operational and budgetary success of the site clinic and will play an essential role in ensuring the clinic delivers high-quality results efficiently under the direction of the Site Operations Manager.

Responsibilities

• Comply with all company policies, procedures, and conduct.
• Strictly adhere to confidentiality and compliance standards.
• Build and engage clinic teams to promote teamwork and a cohesive environment.
• Implement productivity metrics for clinic personnel and departments.
• Work closely with the Clinical Operations Manager to ensure SOPs, policies, and study protocols are enforced.
• Maintain and audit quality control of research studies, documentation, and outcomes.
• Maintain and audit site regulatory files.
• Audit study e-source documentation to comply with study protocols.
• Collect adverse events (A/E) and serious adverse events (SAE).
• Perform other tasks as assigned.

Requirements

• Associate's degree in healthcare or equivalent experience.
• 3 years of experience in clinical research.
• 3 years of experience working as a Clinical Research Coordinator.
• 5 years of experience in managing teams.
• Proficient problem-solving skills and conflict resolution.
• Comprehensive knowledge of FDA, GCP, and confidentiality standards.
• Proficient in Microsoft Word, Excel, and PDF.
• Excellent verbal and written communication skills.
• Ability to constantly prioritize multiple projects in a rapidly changing environment.
• Comfortable working in a rapid-growth company.

Skills

• Ability to read, analyze, and interpret instructions, regulations, protocols, and procedures.
• Ability to write reports and correspondences.
• Ability to effectively present information and respond to questions from managers, employees, physicians, and patients.
• Ability to analyze figures and amounts such as laboratory test results, statistical data, and employee timecard calculations.
• Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
• Ability to deal with problems involving several concrete variables in standardized situations.

Travel

Estimated 80% clinic work. Some travel may be required.