Jobs · Healthcare · New York

Assistant Clinical Director

NPAworldwide · Rochester, NY · 2 mo ago
Healthcare$90k/yrFull-time

About the role

The Assistant Clinical Director leads both clinical and administrative aspects of a growing mental health practice, providing clinical services while also overseeing operations and staff.

Responsibilities

  • Lead the day-to-day administrative operations of the practice
  • Set priorities for the administrative team in partnership with the Founder/Director
  • Supervise, train, onboard, and support administrative staff
  • Provide constructive feedback and address performance challenges
  • Develop and refine policies, procedures, and workflows as the practice grows
  • Oversee areas including referrals, phones, insurance billing, patient collections, and staff coordination
  • Partner with clinical leadership to improve patient services, operational efficiency, and business strategy
  • Create a positive, accountable, and collaborative team environment

Qualifications

  • Completed LMSW or LMHC with a valid New York State professional license
  • Minimum of 2 years of management-level experience, including direct involvement in operations and staff supervision
  • Healthcare leadership experience is preferred but not required
  • Strong leadership, interpersonal, supervisory, and communication skills
  • Excellent organizational, analytical, time-management, and problem-solving abilities
  • Comfortable learning and working within healthcare and administrative software systems

Benefits

  • $90,000$95,000 salary, based on experience
  • Four weeks of PTO annually
  • Eight paid national holidays
  • Medical, dental, and vision insurance
  • Complimentary $10,000 life insurance policy with additional coverage options
  • Administrative support for scheduling, phones, records requests, referrals, and paperwork
  • Marketing and incoming referral support
  • Electronic health record with patient portal
  • Billing and collections support
  • Furnished office space
  • On-site IT support

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