Assistant Clinical Director
NPAworldwide · Rochester, NY · 2 mo ago
Healthcare$90k/yrFull-time
About the role
The Assistant Clinical Director leads both clinical and administrative aspects of a growing mental health practice, providing clinical services while also overseeing operations and staff.
Responsibilities
- Lead the day-to-day administrative operations of the practice
- Set priorities for the administrative team in partnership with the Founder/Director
- Supervise, train, onboard, and support administrative staff
- Provide constructive feedback and address performance challenges
- Develop and refine policies, procedures, and workflows as the practice grows
- Oversee areas including referrals, phones, insurance billing, patient collections, and staff coordination
- Partner with clinical leadership to improve patient services, operational efficiency, and business strategy
- Create a positive, accountable, and collaborative team environment
Qualifications
- Completed LMSW or LMHC with a valid New York State professional license
- Minimum of 2 years of management-level experience, including direct involvement in operations and staff supervision
- Healthcare leadership experience is preferred but not required
- Strong leadership, interpersonal, supervisory, and communication skills
- Excellent organizational, analytical, time-management, and problem-solving abilities
- Comfortable learning and working within healthcare and administrative software systems
Benefits
- $90,000$95,000 salary, based on experience
- Four weeks of PTO annually
- Eight paid national holidays
- Medical, dental, and vision insurance
- Complimentary $10,000 life insurance policy with additional coverage options
- Administrative support for scheduling, phones, records requests, referrals, and paperwork
- Marketing and incoming referral support
- Electronic health record with patient portal
- Billing and collections support
- Furnished office space
- On-site IT support