Assistant Clinic Manager- Pain Management- FT (8 hours) Days

About the role

This position provides on-site supervision and support for ambulatory clinic day-to-day operations. Plans, organizes, manages and coordinates clinic services and staff to achieve continuous and optimal patient care within a clinic that may span across multiple sites or consist of multiple specialties.

Responsibilities

• Auxilary the manager in developing and monitoring the supply budget.
• Audits staff performance of front desk, phone, back office and scheduling functions.
• Coaches staff and addresses performance issues as they arise.
• Cohorts staff schedules (including lunches and breaks) to ensure appropriate staffing and adhere to policy.
• Reassigns staff as necessary to provide adequate coverage.
• Delivers performance evaluations in collaboration with the Practice Manager and as appropriate.
• Ensures the approved process for using Trust Commerce is followed by staff and self.
• Hires staff and evaluates performance.
• Orients staff to LPCH, ACC and SHC Clinic specific policies and procedures.
• Oversees authorization and front-end billing issues.
• Oversees minute to minute clinic flow and ensures that patients are being taken care of in an efficient, compassionate and courteous manner.
• Coordinates staffing of the check in and check out functions to optimize patient throughput.
• Provides on-site supervision to clinic staff.
• Reviews and signs off on daily clinic deposits.
• Works with other Clinic Supervisors and Practice Managers to coordinate staffing between clinics as necessary to best serve patient and provider needs.
• Works with physicians and other providers to develop efficient schedule templates.

Requirements

• Associate's degree in a work-related field/discipline from an accredited college or university (required).
• Three (3) years of progressively responsible and directly related work experience Required.

Qualifications

• Ability to adjust communications to fit the needs and level of understanding of the receiver.
• Ability to coach and motivate team members.
• Ability to demonstrate customer service skills in interactions with all patients, families and staff, including high volume and stressful situations.
• Ability to plan, direct, train, supervise and evaluate the work of subordinates.
• Ability to provide leadership and influence others.
• Ability to solve problems and identify solutions.
• Knowledge of computer systems and software used in functional area.

Skills

• None

Benefits

• None

Pay

Generally starting at $45.94 - $59.73 per hour.

Schedule

Full time Day - 08 Hour