Assistant Center Sales Manager, Newton

EWC Growth · Newton, MA · 1 wk ago

On-siteSales$19–$23/hrFull-time

Helps with personnel management, which includes training, scheduling, and coaching associates
Schedules shifts and helps facilitate weekly or monthly Strut or one on one meetings
Reviews daily employee timesheets and submits for payroll processing
Maintains, evaluates, and helps maximize customer service delivery and customer satisfaction
Administers check-ins and check-outs as required
Processes guest payments, refunds, and appointment requests as required
Organizes the Reservation Book based on Guest requests and Associate availability
Helps develop and implement the store marketing program
Affords assistance with inventory (retail and COGS) and reviews all inventory counts on a weekly and monthly basis
Oversees Center maintenance, including cleanliness, safety, and organization
Onboards and trains all new Guest Service Associates
Co-Leads Strut sessions with Center Manager
Performs weekly bank deposits and reconciliation of cash received
Ensures all areas of the Center, including storage room and desk are neat, clean and organized
Performs other duties as assigned

2+ years of management experience, preferably in a retail environment; Key Holders strongly encouraged to apply
Knowledge of POS systems
Knowledge of Computerized Scheduling Systems
Excellent interpersonal and communication skills including written communication
Strong organizational skills with the ability to work in a fast-paced environment
Ability to operate machinery such as a copy or fax machine
Prolonged periods of sitting at a desk and working on a computer
Must be able to lift 15 pounds at a time

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