ASSISTANT CASE MANAGER, DRC

GEO provides complementary, turnkey solutions for numerous government partners worldwide across a spectrum of diversified correctional and community reentry services. From the development of state-of-the-art facilities and the provision of management services and evidence-based rehabilitation to the post-release reintegration and supervision of individuals in the community, GEO offers fully diversified, cost-effective services that deliver enhanced quality and improved outcomes.

Responsibilities

This position provides case management support for a Community Resource Center checking in participants and assisting Case Managers with case coordination, case management, and documentation. Learns, uses and models the Principles of Effective Intervention (What Works) through evidence-based practices in all interactions with participants and staff members.

• Greets participants entering the facility.
• May complete drug screens according to assigned random schedule for each participant check-in.
• May perform breath analysis on each participant who enters the facility for any purpose and provides a written or computerized result.
• Completes initial intake process with participants to completion, including intake paperwork, input into Company database and assignment of groups and other services.
• Provides general office administration duties including answering phones.
• Provides general customer service to all who enter the facility, including participants, customers and the general public.
• Assists Case Managers with case coordination, communication with appropriate agencies and preparation and distribution of reports.
• Assists in managing a participant caseload using the Principles of Effective Intervention (What Works).
• Conducts risk/need assessments and creates individual treatment plans for each assigned participant.
• Meets regularly with participants and documents participants' progress or regress in Company database.
• Facilitates evidence-based CBT programs and other life skills programs to participants in groups each week.
• Documents participants' attendance, participation and progress in case management software.
• Develops and monitors the participant's progress relative to their Case Management Plan through all phases of the program.
• Files, prepares charts and performs data entry as assigned.
• May be responsible for office opening and closing procedures.
• May collect participant payments, post payments on Company database, and make daily cash deposits.
• May be responsible for installing and removing electronic monitoring equipment on participants and forwarding documentation to the appropriate agencies.
• May transport participants to the center, community service events, job fairs, employment centers, clinics, using a Company vehicle.
• Performs other duties as assigned.

Requirements

• High school diploma required; Baccalaureate Degree in Social Services preferred.
• Bi-lingual (English/Spanish) skills preferred.
• College coursework in Human Services or business discipline preferred.
• Minimum of six (6) months experience in Human Services field with direct participant services preferred.
• Minimum of six (6) months experience working with minority populations preferred.
• Must be twenty-one (21) years of age with at least five (5) years driving experience if required to transport participants.
• Valid State driver's license and five (5) year record of safe and competent driving as demonstrated by state motor vehicle report if required to transport participants.
• Ability to safely operate a motor vehicle if required to transport participants.
• Good customer service skills.
• Effective communication skills with internal and external contacts at all levels.
• Good organizational skills and attention to detail.
• Solid computer skills and proficiency with MS Word and Excel.
• Basic database skills.
• Basic math skills.

Benefits

Full-time employees will enjoy a competitive benefits package with options for you and your family including:

• Paid Time Off
• Paid Holidays
• 401(k) Matching
• Health Insurance
• Vision Insurance
• Life Insurance
• Health Savings Account
• Tuition Reimbursement
• Employee Discount
• Reduced Tuition Rates
• Disability Insurance
• Employee Assistance Program
• 401(k)
• Pet Insurance
• Dental Insurance
• Paid Training
• Flexible Spending Account