Assistant Care Coordinator (3 days a week in the office & Weekends On-Call)

About the role

Griswold Home Care is seeking an Assistant Care Coordinator to support clients and caregivers during regular office hours (9 AM-5 PM) and participate in an evening and weekend on-call rotation.

Responsibilities

• Aid with daily scheduling, staffing, and client coordination
• Handle urgent staffing needs, call-offs, and schedule adjustments
• Document all after-hours communications and ensure smooth handoff to the office team
• Support caregivers with problem-solving and guidance
• Maintain accurate client and schedule records
• Contribute to overall office operations and client satisfaction

What We're Looking For

• Strong communication and customer service skills
• Ability to multitask, prioritize, and stay calm under pressure
• Compassion and dedication to supporting seniors and caregivers
• Experience in home care, healthcare scheduling, or client services (preferred)
• Tech-savvy and comfortable learning scheduling systems (training provided)
• Availability for 9-5 office hours plus evening and weekend on-call rotation

Why Join Griswold Home Care?

• A meaningful role supporting seniors and families in your community
• Supportive, mission-driven team environment
• Competitive Pay with additional compensation for on-call hours
• Training and opportunities for growth
• Benefits including health, dental, and vision insurance, vacation, paid time off, and a matching 401(k) plan