Assistant Business Office Manager

Essential Duties

• Manage and maintain accurate daily census reporting, including status changes
• Oversee RFMS system utilization and ensure data integrity
• Process and approve write-offs and resident refunds in accordance with policy
• Lead private pay collections, including follow-up on outstanding balances and bad debt
• Supervise all aspects of billing, accounts receivable (AR), and accounts payable (AP)
• Generate and distribute monthly billing statements and reports
• Ensure timely and accurate cash posting
• Conduct routine triple-check processes prior to billing submission
• Coordinate and complete all month-end close activities
• Manage system uploads and data transmissions
• Oversee mailing of resident statements and collection letters
• Obtain and track deposits for new admissions/move-ins
• Cash Handling & Trust Management: Prepare bank deposits and reconcile financial transactions; manage and reconcile petty cash; assist with resident trust accounts, including maintaining balances and distributing monthly statements

Operational & Administrative Support

• Maintain and support business office systems and processes
• Attend stand-up or leadership meetings as requested by the Executive Director
• Support community operations through cross-functional collaboration

Supervisory Requirements

• May provide or assist with team supervision at the direction of the Executive Director
• Ensure compliance with all applicable federal, state, and payer regulations
• Partner with leadership to improve revenue cycle outcomes and operational efficiency