Assistant Business Office Manager

Position Summary

The Assistant Business Office Manager assists the Business Office Manager in the overall administrative, billing, accounting, and payroll functions of the business office in accordance with all applicable laws, regulations, and Life Care standards. Reports to Business Office Manager (BOM).

Education and Experience

• High school graduate or equivalent.
• Associate’s degree or equivalent experience preferred.
• One (1) year in post‑acute care or other geriatric‑related field preferred.
• Experience in Medicare and Insurance Billing required.

Specific Requirements

• Proficient in Microsoft Word, Excel, and e‑mail.
• Ability to implement and interpret the programs, goals, objectives, policies, and procedures of the business office.
• Make independent decisions when circumstances warrant such action.
• Knowledgeable of administration practices and procedures as well as the laws, regulations, and guidelines governing administration functions in the post‑acute care facility.
• Implement and interpret the programs, goals, objectives, policies, and procedures of the administration department.
• Perform proficiently in all competency areas including, but not limited to: general business office responsibilities, cash receipts and billing, patient rights, and safety and sanitation.
• Maintain confidentiality of all proprietary and/or confidential information.
• Understand and follow company policies including harassment and compliance procedures.
• Display integrity and professionalism by adhering to Life Care’s Code of Conduct and completing mandatory Code of Conduct and other appropriate compliance training.
• Promote a culture of integrity, maintain an “open door” policy, and refrain from retaliation against those who report good‑faith concerns.
• Actively implement the compliance program and Code of Conduct and ensure 100% participation by department staff.

Essential Functions

• Assist with effective management and oversight of bookkeeping functions, including posting payments and charges to patient ledgers, balancing daily receipts, collecting delinquent accounts, and evaluating the need for referral of delinquent accounts to collection agencies.
• Maintain facility checkbook and reconcile it regularly.
• Responsible for patient accounts.
• Assume the duties of the Business Office Manager in his/her absence.
• Exhibit excellent customer service and a positive attitude towards patients.
• Assist in the evacuation of patients.
• Demonstrate dependable, regular attendance.
• Concentrate and use reasoning skills and good judgment.
• Communicate and function productively in an interdisciplinary team.
• Perform physical tasks such as sitting, standing, bending, lifting, pushing, pulling, stooping, walking, reaching, and moving intermittently during working hours.
• Read, write, speak, and understand the English language.
• Lift 20 lb floor to waist, lift 20 lb waist to shoulder, lift and carry 20 lb, and push/pull 20 lb.

Life Care is an Equal Opportunity Employer.