Assistant Branch Manager TX

About the role

InTouch Credit Union is a not-for-profit community institution operating branches in Texas, Nevada, and Michigan. We serve over 70,000 members and have a history spanning over 50 years.

Responsibilities

• Conduct in-depth financial consultations to understand member financial needs and recommend tailored solutions.
• Guide members through personalized financial solutions as a trusted consultant.
• Coach and mentor team members to enhance their skills and performance.
• Motivate and influence team members to achieve business goals.
• Monitor team performance, member engagement, and financial solution adoption for continuous improvement.
• Ensure compliance with financial regulations such as BSA, OFAC, Reg CC, USA PATRIOT Act, etc.
• Promote a consultative, relationship-driven service mindset across the team.

Requirements

• Five (5) plus years of hands-on experience in financial services, banking, or member relationship management.
• Three (3) plus years of leadership experience with a strong focus on coaching and team development.
• Strong understanding of financial consultative services, lending, and digital banking solutions.
• Bachelor’s degree in business, Finance, or a related field preferred or commensurate professional experience.

Education/Certification

A bachelor’s degree in business, finance, or a related field is preferred, or equivalent professional experience.

Benefits

The role is eligible to participate in the ITCU Exempt Employee Incentive Program, which can pay up to 11% of the annual salary, prorated based on the date of hire. This incentive is based on the credit union achieving established service and financial measurements.

Pay

The pay range for this role is $55,134.00 - $58,197.00 annually.

Schedule

Required availability: Monday–Friday, 8:15am–5:15pm with rotating Saturdays, 8:45am–12:45pm. The number of Saturdays worked may increase based on business needs.