Assistant Branch Manager- Service Point

Location: Anywhere in Bangladesh | Job Type: Full-Time | Workplace Type: Full-time | Last Date of Application: 28 October 2026

Responsibilities

• Assist the Branch Manager in day-to-day operations and act as a key support in achieving branch objectives.
• Carry out tasks aligned with the development and improvement of service operations, ensuring adherence to company policies and guidelines.
• Execute daily, weekly, and monthly tasks as assigned by the Branch Manager, ensuring timely and accurate completion.
• Coordinate with internal departments such as Customer Care, Accounts, Store, and IT to ensure seamless communication, workflow integration, and operational efficiency.
• Monitor service operations and department activities, proactively identifying areas for improvement and reporting any discrepancies to the Branch Manager.
• Prepare detailed and accurate reports, summaries, and updates as required for decision-making, performance tracking, and audit purposes.
• Participate in meetings, reviews, and training sessions to stay updated on policy changes, operational goals, and service enhancement initiatives.
• Perform any additional duties or special assignments as delegated by the Branch Manager to support business continuity and development.

Requirements

• Experience: 3+ years
• Education: Bachelor of Science
• Skills: banking operations, branch management, back office operations, front office support, assistant duties, call center operations, administrative support, daily operations, administrative assistance, daily operations management