Assistant Branch Manager I

About Us

When you join the Members 1st team, you become part of something much bigger than a credit union. You become part of our faM1ly—a tight-knit bunch with big dreams and even bigger values. It is an exciting time for us as we continue to grow, and we hope that you will choose to grow along with us. Wanting the absolute best for our associates means more than just competitive pay. It means fantastic healthcare, paid benefits, opportunities for professional advancement and work-life balance - and best of all, a place where you are accepted and respected for your individuality.

Responsibilities

• Supervises the daily operational activities of the branch staff and is responsible for ensuring accuracy and high levels of member satisfaction
• Guide all aspects of the branch operations as well as assisting with branch growth of deposits, loans, and service ratio
• Select qualified candidates and provide coaching thru development plans for branch staff
• Ensure compliance and credit union standards, as well as drive internal branch growth and service by executing lobby engagement
• Ensure compliance through the adherence of all credit union policies/procedures and accuracy of staff's work
• Demonstrate and foster a consultative sales culture with members and staff by influencing, educating, and connecting branch associates, partners, and members to technology and self-service options
• May provide coverage, as needed for other departments and/or functions that are within the scope of this position

Qualifications

• 3-5 years of related experience
• 1-3 years of leadership/management experience
• General and business knowledge equivalent to an associate's degree

Skills

• Excellent communication and interpersonal skills
• Attention to detail and accuracy
• Thorough knowledge of credit union products, services, policies and procedures
• Strong ability to successfully recognize and offer sales opportunities
• Strong ability to coach and advance individuals
• Advanced analytical and problem-solving skills
• Advanced organizational and time management skills
• Familiarity with PCs and applicable software

Competencies

• Effective knowledge
• Accountability and self-management
• Teamwork and leadership
• Communication
• Innovation and problem-solving

Working Conditions / Physical Demands

• Ability to communicate effectively in English, both orally and in writing
• Visually able to perform activities such as preparing and analyzing data and figures, viewing a computer terminal, and extensive reading
• Ability to sit for extended time periods
• Sufficient manual skill for operation of PC keyboard and other standard office equipment
• Ability to travel, including occasional overnight travel
• Ability to exert minimum amounts of force occasionally to lift, carry, push, pull or move objects

Pay

The minimum salary for this position is $47,000+/hr.