Assistant Branch Manager - Float

About the role

Average salary range: $60,000

Job Type: Full-time

Responsibilities

• Provide high quality customer service and overall responsibility for the Branch and Universal Banker’s daily settlement.
• Process deposit accounts and loan transactions, cash checks, cross-sell bank services, and maintain account records and operations.
• Follow all established policies and procedures of the bank.
• Perform daily operations such as running a teller drawer when necessary, deposit reviews, and balancing branch ATM.
• Responsible for performing branch audit.
• Assist with various administrative daily and monthly activities to ensure the branch consistently complies with all Bank policies and procedures.
• Open new accounts, perform teller procedures, adhere to security and BSA procedures, and comply with Compliance procedures.
• Support the Branch Manager in the overall management of the branch including sales, service, operations, and staffing with focus on operations.
• Cross sell bank products and services to deepen existing client relationships.
• Answer client account inquiries and resolve problems or discrepancies concerning clients’ accounts.
• Knowledgeable about Trustar Bank products/services.

Requirements

• High school diploma or equivalent.
• Bachelor’s degree preferred.
• Minimum five years banking experience including customer service, teller training, and new accounts training.
• Prior supervisory experience is preferred.
• Professional image.
• Ability to remain calm and complete multiple tasks in a fast-paced environment.

Skills/Knowledge

• A high level of interpersonal and verbal skills to represent the Bank in a positive manner in dealing with customer/teller transactions.
• Working knowledge of and experience with Microsoft Office applications.
• Ability to function as an effective team member.
• Ability to communicate clearly over the telephone and in person.