Assistant Boutique Manager - Dior Neiman Marcus

Job responsibilities

• Maximize sales and measure sales performance and conversion rates on a daily basis.
• Provide and inspire outstanding service to our customers.
• Aid in assigning and monitoring sales goals of Sales Associates.
• Responsible for clientele development.
• Participate in the preparation of merchandise displays and presentations, exercising independent judgment and discretion in applying merchandising concepts and guidelines.
• Train, coach, develop, and manage sales associates in selling skills.
• Conduct and/or participate in regular store meetings to discuss performance, sales training, product knowledge, merchandising, and to convey other necessary information to management staff and associates.
• Facilitate proper communication between management and associates.
• Coordinate sales promotion activities, including seasonal sales, trunk shows, contests, and proper use of in-store signs advertising sales and promotions.
• Train the team on optimizing Capture Rate and After Sale do develop personal customer database.
• Manage boutique operations effectively including attendance, merchandising, and housekeeping standards.
• Merchandise effectively.
• Maintain a fair, consistent set of standards as they apply to work force.
• Adjust priorities and manage time wisely in a fast-paced environment.
• Communicate in a clear, concise, understandable manner, and listen attentively to others, understand material, and provide instructions to associates.
• Operate all equipment necessary to perform the job, including POS systems, PC, phone systems, cash register, sensor-tag remover, and all other office equipment.

Profile skills & competencies

• Develop and train associates, build relationships, utilize skills of associates most appropriately.
• Provide outstanding customer service.
• Effectively manage sales staff toward achievement of sales and clienteling objectives.
• Manage boutique operations effectively including attendance, merchandising, and housekeeping standards.
• Merchandize effectively.
• Maintain a fair, consistent set of standards as they apply to work force.
• Adjust priorities and manage time wisely in a fast-paced environment.
• Communicate in a clear, concise, understandable manner, and listen attentively to others, understand material, and provide instructions to associates.
• Operate all equipment necessary to perform the job, including POS systems, PC, phone systems, cash register, sensor-tag remover, and all other office equipment.

Requirements

• 5 + years of retail experience required, preferably with at least 1 year of management, in a luxury product setting.
• Sense of initiative and commercial creativity with fashion sensitivity.
• Strong knowledge of the luxury industry with fashion sensitivity consistent with the brand.
• Demonstration of own initiative.
• Ability to work varied hours/days, including nights, weekends, and holidays, as needed.
• Availability to work the hours necessary to open and/or close the store.
• Ability to maintain presence on selling floor for long periods as needed.
• Strong interpersonal, communication, organization and follow-through skills.

Additional information

• Salary range: $120k - $125k annually, plus bonus eligibility.
• Benefits: Comprehensive benefit plans such as medical, dental, vision, Flexible Spending Accounts, and short and long-term disability.
• Employee perks: Employee discount program, various paid time off, volunteer time off, holidays, mental health and wellbeing support, family friendly benefits, reproductive health care, child and elder care services, commuter benefits, 401k plans with an employer contribution matching plan, employee referral program, and more.

Additional information for internal candidate

• The selected candidate will be offered a salary within the range of $120k - $125k annually, plus bonus eligibility. The salary offered will be dependent upon the candidate’s relevant skills and experience.

Skills development opportunities

• Skills development opportunities.