Assistant Boutique Manager

Responsibilities

• Monitor the achievement of sales targets and KPIs for the boutique.
• Monitor visual merchandising and displays to maintain Delvaux brand image and boutique presentation.
• Propose and manage initiatives in the Boutique according to the Delvaux Direction that will develop new clients, drive sales, and enhance the Delvaux presence in the marketplace.
• Provide monthly and ad hoc reporting (sales, traffic, KPIs, follow up, missed sales, stock issues, CS, discount) and propose corrective actions.
• Manage the effective running of the boutique.
• Motivate and coach sales associates to meet assigned sales & productivity goals.

Qualifications

• Previous boutique management experience (a minimum of 2 years), especially in the field of luxury retail, is required.
• Good knowledge of MS Office is required.
• Experience in supporting a team in a luxury retail environment.
• Commercially minded with an understanding of the Luxury Market.
• Strong management and leadership potential, with developing business acumen.
• Excellent interpersonal, communication, and organizational skills.
• Able to motivate and develop a team in line with Delvaux's image.
• Able to show innovation and initiative, be proactive, and pre-empt boutique and team issues.
• Excellent communication and presentation skills.
• Successfully able to handle multiple demands and competing priorities.
• Able to show a strong customer service approach and team spirit.

Benefits

We Offer Employee wellbeing is a top priority at Richemont. We offer a comprehensive benefits program to support employees and their loved ones. Our core benefits include medical, dental, and vision programs. Health savings and flexible spending accounts are also available. The company offers income protection solutions including life insurance, disability benefits, and 401(k) with employer match. Understanding the importance of work-life balance, our total rewards include paid time off, a wellness reimbursement benefit, and access to the employee assistance program. Employees are encouraged to make a difference in their local communities with volunteer days off, supporting initiatives that drive change.