Assistant Bay Ridge Manager

Assistant Bay Ridge Program Manager Arundel Lodge is committed to supporting individuals in their recovery journey from mental illness, physical illness, and substance use. Our person-centered services are grounded in the Recovery Model, with an emphasis on hope, empowerment, respect, choice, and self-determination. We are seeking a dedicated and compassionate Assistant Bay Ridge Program Manager to join our Residential Rehabilitation Program. This position provides an excellent opportunity for an experienced human services professional to take on a leadership role while directly supporting individuals with co-occurring mental health and substance use disorders. Position Overview The Assistant Bay Ridge Program Manager supports the Program Manager in the day-to-day operation of the Bay Ridge residential program. This position combines direct support, program coordination, staff leadership, and operational oversight to help ensure high-quality services and a safe, recovery-oriented environment for the individuals we serve. The Assistant Program Manager will provide leadership coverage in the Program Manager's absence, support staff, coordinate care, assist with admissions and transitions, and help maintain compliance with agency policies and program standards. Key Responsibilities Recovery & Direct Support Maintain current knowledge of individuals served, including diagnoses, psychiatric and medical history, treatment plans, medications, strengths, needs, and recovery goalsAssist individuals in identifying, developing, and pursuing personalized recovery goalsAssess individuals' stages of change and utilize appropriate, person-centered interventionsProvide support with activities of daily living (ADLs), money management, meal planning and nutrition, shopping, cleaning, transportation, and other independent living skillsPromote independence, self-determination, and community integrationConsistently model and apply Recovery Model and trauma-informed care principles Program Leadership & Staff Supervision Provide leadership and supervisory coverage in the Program Manager's absenceEnsure appropriate staffing levels and assist with emergency and on-call coverageDirect daily staff activities and provide guidance, coaching, and supportReview employee timesheets for accuracy and compliance with overtime requirementsFacilitate team meetings and ensure meeting minutes are completed and distributedSupport effective communication and collaboration among program staff and other members of the treatment team Residential & Operational Oversight Monitor the overall condition, safety, cleanliness, and functionality of program residencesCoordinate maintenance and operational requests as neededConduct routine checks of residential environments and identify potential safety concernsReport unsafe, hazardous, or otherwise unsuitable living conditions promptlyHelp ensure residences remain welcoming, safe, and supportive environments for individuals served Care Coordination & Medication Monitoring Coordinate psychiatric and medical care with nurses, healthcare providers, pharmacies, and program staffMonitor medication administration in accordance with agency policies and proceduresReview medication supplies and inspect residential medication storage areasIdentify and communicate medication concerns, discrepancies, or changes to nursing staff and the Program ManagerSupport continuity of care and communication across providers and services Admissions, Transitions & Crisis Intervention Assist with referrals, admissions, new move-ins, transitions, and dischargesEnsure residences are appropriately prepared for new individuals entering the programRecognize early warning signs of psychiatric or physical decompensationUtilize appropriate crisis intervention and de-escalation strategies to promote safety and stabilizationAssess whether behavioral changes are related to situational stressors or potential symptom exacerbation and respond appropriatelyCollaborate with clinical and program leadership during crisis situations Schedule & Work Environment Employment Type: Full-Time This position requires a flexible schedule based on program needs. The schedule may include: Day, evening, and weekend shiftsOn-call responsibilitiesLeadership coverage during the Program Manager's absenceTravel between various program locations The successful candidate must be flexible, dependable, and willing to respond to the operational needs of a residential program. Why Join Arundel Lodge? At Arundel Lodge, you will be part of a team committed to helping individuals build meaningful, independent, and fulfilling lives. We believe recovery is possible for everyone, and our employees play an important role in creating an environment where individuals feel respected, empowered, and supported. If you are a compassionate leader who is passionate about mental health recovery and helping others achieve greater independence, we encourage you to apply! Qualifications Bachelor's degree from an accredited college or university in Human Services, Psychology, Social Work, Rehabilitation, or a related field, or a combination of relevant education and experienceCandidates with a bachelor's degree must have a minimum of one (1) year of experience working in mental health, psychosocial rehabilitation, residential services, or a related human services settingExperience working with individuals with co-occurring mental health and substance use disorders strongly preferredKnowledge of the Recovery Model, person-centered services, and trauma-informed careStrong communication, interpersonal, organizational, and problem-solving skillsAbility to provide effective leadership and make sound decisions in a residential environmentAbility to respond appropriately and calmly to crisis situationsAbility to work collaboratively with individuals served, families, staff, healthcare providers, and community partnersValid driver's license and reliable transportation required due to travel between program locations