Assistant Bartender

About the role

The Apprentice Bartender is responsible for servicing guests in a courteous and professional manner while assisting bartenders throughout the course of business. This role ensures bar areas are always cleaned, organized, and properly stocked with prepped ingredients.

Responsibilities

• Greet and welcome all guests in a professional manner.
• Maintain the cleanliness and appearance of the bar area.
• Ensure the bar is properly stocked with supplies necessary for service.
• Replenish ice coolers, garnish trays, straws, and napkin holders.
• Ensure bar equipment and supplies are clean and in working order.
• Anticipate guests' needs and respond appropriately with a sense of urgency.
• Perform all opening and closing duties based upon shift assignment.
• Ensure all Resorts World core values and property and department standards are implemented and applied.
• Obtain and maintain position-specific licensing.
• Use personal device/cellular phone for job-related operational tasks, job duties, and review of company documents.
• Adhere to five core non-negotiable responsibilities:
  • Everyone is an Ambassador – treat the property like your own home.
  • Everyone works in Safety – address safety concerns immediately.
  • Everyone works in Security – report security concerns.
  • Everyone works in EVS – maintain cleanliness and report larger messes.
  • Everyone works in Guest Experience – assist guests with a smile and escalate when needed.
• Other duties as assigned.

Requirements

• Ability to work varied shifts, including nights, weekends, and holidays.
• Ability to effectively communicate in English.
• Polished appearance and demeanor.
• Excellent customer service skills.
• Ability to obtain and maintain full knowledge and understanding of company and department rules, regulations, policies, and procedures.
• Must be 21 years of age.
• High School Diploma or equivalent.
• At least six months of experience working in a similar bar or restaurant setting.
• Proof of eligibility to work in the United States.
• Required licenses:
  • Food Handler Card
  • Alcohol Awareness Card
  • Non-Gaming Card

Preferred Qualifications

• Basic understanding of bartender work and/or drink preparation.

Physical Demands

• Work is typically performed in a restaurant/bar environment.
• Must be tolerant to varying conditions of noise level, temperature, illumination, and air quality.
• Prolonged sitting/standing.
• Bending and reaching.
• Transporting, pushing, pulling, lifting, and maneuvering items weighing up to 30 lbs.
• Eye/hand coordination.
• Ability to comply with policies and procedures, job descriptions, daily memorandums, chemical labels (SDS), and other instructions.