Assistant Banquet Manager

About the role

The Banquet Bartender is responsible for providing the highest quality of service to guests in an attentive, courteous, and efficient manner. Service guests by fulfilling their food and beverage needs and collecting payment.

Responsibilities

• Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
• Maintain regular attendance in compliance with standards, as required by scheduling, which will vary according to the needs of the hotel.
• Maintain high standards of personal appearance and grooming.
• Comply at all times with service standards and regulations to encourage safe and efficient hotel operations.
• Employees must, at all times, be attentive, friendly, helpful, and courteous to all guests, managers, and fellow employees.
• Oversee all aspects of the daily operation of the hotel’s banquet operation.
• Supervise all banquet personnel.
• Respond to guest complaints in a timely manner.
• Work with other F&B managers and keep them informed of F&B issues as they arise.
• Prepare and submit required reports in a timely manner.
• Ensure preparation of required reports, including (but not limited to) Wage Progress, payroll, revenue, employee schedules, quarterly action plans.
• Monitor quality of service in banquet operations.
• Oversee banquet setup assignments.
• Ensure inspection of all banquet areas for cleanliness and maintenance on a regular basis.
• Conduct and/or attend all required meetings, including pre-convention and post-convention meetings.
• Supervise the work of banquet staff and observe the performance of hourly service personnel.
• Assist the Banquet Manager on special promotions or changes.
• Perform any other duties as requested by the Director Food & Beverage and Banquet Manager.

Requirements

• High school education/GED.
• Minimum of 1 year management experience.

Skills and Abilities

• Must be able to pass TIPS certification/alcohol awareness training and food handler training.
• Knowledge of and ability to operate a computer.
• Ability to regularly lift and/or move up to 30 pounds.
• Meets state minimum age to serve alcohol.
• Availability to work days, nights, weekends, and holidays.
• Positive, engaging personality and professional appearance.
• Basic math and computer skills.
• Exceptional interpersonal and communication skills.
• Strong task and time management abilities.
• Eye for detail and understanding of banquet operations and procedures.

Raines is proud to be an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

This description is a summary of primary responsibilities and qualifications. The job description is not intended to include all duties or qualifications that may be required now or in the future. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Pre-employment background check required.