Assistant Banquet Manager

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart.

Four Seasons Resort Orlando at Walt Disney World Resort is the leading luxury resort in Central Florida. We pride ourselves on the service we deliver, which begins with the dedication of our employees who embrace the Golden Rule. Guests are pampered with a customized approach, ensuring each experience is unique and unforgettable. Our goal is to attract passionate talent capable of providing intuitive service with warmth and professionalism.

About the role

As an Assistant Banquet Manager, you will work across disciplines to deliver an exceptional experience. This role involves leading and developing the banquet team while ensuring seamless execution of events.

Responsibilities

• Select, train, evaluate, lead, motivate, coach, and discipline all employees in the Banquet Department to ensure cultural and core standards are met.
• Oversee daily activities and planning for outlet operations, ensuring visibility in operations and handling guest complaints or special requests.
• Coordinate set-up requirements for hotel and off-site functions according to banquet event orders, collaborating with group contacts, Catering Managers, and Conference Services Managers.
• Ensure quality and timeliness of all food items and provide expertise in wine and spirits in an elegantly appointed environment.
• Control labor and operating expenses through effective scheduling, budgeting, purchasing decisions, inventory, and cash control.
• Attend regular operational meetings to ensure coordination and cooperation between departments.
• Monitor physical conditions of banquet facilities and equipment, making recommendations for corrections as needed.

Requirements

• 1-2 years of experience in a Manager or Assistant Manager position in Food & Beverage.
• A sincere willingness to provide service to guests, residents, and peers.
• Strong organizational and communication skills.
• Ability to function well under pressure, set priorities, and adapt to changing conditions.
• High work ethic and a sense of responsibility within the team.
• Flexible schedule, including availability to work weekends and holidays.
• Fluency in English and legal work authorization in the United States.

Benefits

• Energizing employee culture where you are encouraged to be your true self.
• Comprehensive learning and development programs.
• Inclusive and diverse employee engagement events year-round.
• Exclusive discount and travel programs with Four Seasons.
• Competitive wages and benefits, including Medical, Dental, Vision, and Retirement Plans.